Customer Service Advisor

1 week ago


Huddersfield, Kirklees, United Kingdom Perfect Placement Automotive Recruitment Full time

Customer Service Advisor / Claims Handler

  • Huddersfield Based Office Role
  • Basic salary up to £22,000 + bonus
  • Monday to Friday, 40hrs per week, 8hrs per day on a shift rotation basis
  • Saturday 0830hrs to 1300hrs 1 in 4


Our client, a leading automotive accident repair business has a great opportunity for a an experienced Customer Service / Claims Handler to work at their Huddersfield site.


What will the Customer Service Advisor be doing?

  • Talking to customers over the phone about the damage to their vehicle and assigning it to the most suitable ARC's
  • Speaking with the repairers to get the vehicle's booked in and following up with progress calls
  • Ensuring client Service Levels are met with regard to deployment & FNOL
  • Accurately Input customer data into systems as required.
  • Perform any general administration required for the deployment of repairs.

Experience required for this Customer Service Advisor role:

  • Previous customer service / claims experience
  • Experience gained within the Accident Repair / Insurance business
  • Excellent telephone manner / communication skills
  • Great administration skills with attention to detail

Rewards and Benefits for the successful Customer Service Advisor:
Our people are key to our success, so we reward you with an attractive, competitive salary and benefits package, including:

  • 22 days' holiday plus bank holidays
- this increases after three years' service

  • An annual salary review scheme based on company and personal performance
  • A competitive pension.
  • Flexible working opportunities
  • Team performance awards (company buys lunch etc)
  • Employee of the quarter recognition
  • Smart Casual dress code with dress down days.
  • Car parking
  • Free breakfast cereals, coffee and tea.


If this Customer Service Advisor Job interests you and you would like to know more about it or other Automotive Jobs in Huddersfield please contact Grace Morley at Perfect Placement UK Ltd.


Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry.

So if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please get in touch with us today

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