National Training Manager

2 weeks ago

London, Greater London, United Kingdom St John Ambulance Full time

Do you want to make a difference and be part of an organisation that has been helping save lives for more than a century? As one of the country's best-loved charities, St John Ambulance is playing a vital role in responding to the pandemic as well as 'everyday'health emergencies, training, supporting communities, and improving young people's lives.


The role benefits from a competitive salary, generous pension, 33 days holiday - increases to 38 over 5 years (including bank holidays), options to buy and sell holiday, Blue Light and NHS discounts, life assurance, eye care, mental health and wellbeingtools and volunteering days.

It will also provide opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do.


Please see the job description for more detail (this can be viewed on our website or once you click apply)

About You:

  • Experience of coaching to improve performance
  • Experience of working in customer facing role
  • Strong background in Mental Health and Wellbeing training products
  • Able to present at corporate level to promote the mental health products
  • Be able to work irregular hours including out of normal office hours, weekends and evenings as required and travel nationally as required
  • Excellent presentation skills using diverse methods of delivery

About the Role:

  • Develop and own a continuous program of CPD for all Mental Health trainers across SJA
  • Lead and support on the selection and upskilling of trainers across all functions
  • Work in partnership with Head of Mental Health Education to further the reach of mental health across all SJA partners
  • Manage (with appropriate support) Quality Assurance of team, including the preparation of documentation for External Verifier visits, managing complaints, and maintaining an audit trail of key decisions and actions
  • Act as Business Partner to sales and marketing teams across SJA to support on product knowledge and complex business needs

About Us:


This is a fantastic opportunity to join a team of over 1,700 employees and over 30,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning.

As a charity with rich heritage and a long history of servinghumanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.


St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.

At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disabilityand Accessibility, Pride, Family and Carers and Women's groups.

We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authenticallyship.

We believe passionately in equality, diversity and inclusion.

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