Compliance Handler

2 weeks ago


Liverpool, Liverpool, United Kingdom Page Personnel Secretarial & Business Support Full time
Are you looking for an entry level position into a well established law firm in the Liverpool city centre?


Offering sociable hours and a clear view of progression then this is an opportunity you don't want to miss out on.


Client Details
Our clients offer amazing progressive opportunity's working within the Law industry.

if you're a graduate then this position would be perfect for you as after a year minimum working within the company, there will potentially be many open doors working withinthe legal industry.

Furthermore, law experience isn't necessary for this role however a customer service background is needed.

Description

As a First Response Advisor you will:

  • Provide excellent customer service
  • Use initiative in sourcing resolutions via telephone
  • Appropriate use of internal systems to maintain customer's records
  • Strong attention to detail for each customer contact
  • Ensure all activities carried out are fully compliant and meeting regulatory requirements
  • Provide the appropriate support to vulnerable customers
  • Be competent in money management

Profile

  • Confidence to communicate with a wide range of customers
  • Developed knowledge of internal systems
  • Effectively demonstrate knowledge and understanding of a range of products and services

Job Offer

  • Confidence to communicate with a wide range of customers
  • Developed knowledge of internal systems
  • Effectively demonstrate knowledge and understanding of a range of products and services


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