Hospitality Supervisor

1 week ago

Orpington, Greater London, United Kingdom Country Court Full time

Hospitality Supervisor - Required at Orpington Care & Nursing Home, Orpington BR5 3AD, Part of The Country Court Family

Hours: 40 hours per week working weekends on a rota. (Shift Times to be discussed at interview)
Orpington Nursing home situated in Orpington, is a warm & friendly nursing home with 60 bedrooms. Our dedicated team led by the Manager offers round-the-clock support, making life comfortable and enjoyable for the residents.

JOINING THE COUNTRY COURT CARE FAMILY


We're proud to be a family run business that's grown over the years to a family of 2,800+ employees and over 40 care homes.

We're passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas - we've created extraordinary care homes so we're looking for extraordinary people to join our team

ABOUT THE HOSPITALITY SUPERVISOR ROLE
You will be responsible for maintaining the 5* hospitality within the home.

You will be assisting in creating a caring, homely environment for our residents and supervising a team of Housekeepers & Front of House staff to ensure they are delivering a 5* customer experience & maintaining the highest standards of cleanliness.

Within your role as Hospitality Supervisor, you can really make a difference to our residents' lives.

Here are some of the responsibilities:

  • Recruit, manage and supervise your team of hardworking colleagues consisting of our front of house and housekeepers to achieve and maintain 5star standards.
  • Help new colleagues through the induction process and complete all areas to the highest standard
  • Undertake staff supervisions and appraisals
  • Maintain 5star standard of cleanliness in all areas of Home
  • Responsible for the front of house team to deliver excellent dining experience for our residents
  • Build and maintain working relationships with Managers and colleagues, care and noncare
  • Responsible for ordering monthly stock for the home, ensuring the home is adequately stocked with the correct chemicals, PPE and within budget.

ABOUT YOU
You will be able to demonstrate the following experience and skills whilst sharing our family caring values:

  • Have experience in a previous hospitality role
  • At least 1 years' experience as a Hospitality Lead or a similar management role in hospitality
  • Accuracy & attention to detail
  • The ability to communicate effectively both verbally and in writing.
  • A creative & innovative approach to work
  • Knowledge or understanding of COSHH and safe working practices
  • Have a cando attitude with drive & selfmotivation
  • Knowledge or understanding of the care sector would be an advantage

IN RETURN
You'll be joining a family business and will benefit from our generous range of benefits which include:

  • 28 days holiday (FTE) (including bank holidays)
  • Annual pay reviews, pension contributions & enhanced bank holiday rates
  • Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications
  • Refer a friend or resident bonus scheme
  • Pension Contributions & access to the Blue Light Discount Card.
  • Annual Staff Awards Programme across all our Homes celebrating our great staff
  • Subject to Terms and Conditions

PLEASE NOTE:

**All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.

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