Ward Clerk

1 week ago


Preston, Lancashire, United Kingdom Lancashire Teaching Hospitals NHS Foundation Trust Full time

Job summary

An opportunityhas arisen for Ward Clerk to be part of a supportive and forward-thinking team. We are looking for enthusiastic, reliable, and flexible individual with excellent communication and administrative skills to work as part of the team.

You will be responsible for greeting our patients, families, and visitors. IT skills are necessary and knowledge of Quadramed system would be beneficial, but training will be given. The successful candidate will enhance our team to maintain the highest standards of record keeping in line with data protection have good verbal and written communication skills and be able to communicate effectively with people at all levels within the organisation.

We have a part time position available. Flexibility is essential to cover the enclosed weekly working patterns.

Monday - 9am-3pm

Tuesday - 7am-1pm

Wednesday 12pm-6pm

Friday - 1pm-6pm

For further details regarding any aspect of the role please contact Judith Todd on

Main duties of the job

To provide a professional and courteous "front of house" service for all staff and visitors utilising the facilities provided by the unit at Lancashire Teaching Hospital, always acting in a professional and courteous manner. Respond to requests for information promptly and efficiently using a variety of communication methods, ensuring that Trust Customer Service standards are adhered to. Ensure information is accurate and meets Trust Standards regarding delivering information.

The wide variety of activities being undertaken by the Trust, mean that responsibilities have to be shared with other members of staff/immediate co-workers. Team working and collaboration are vital, as is a flexible approach to both working duties and hours worked.

About us

We have 10,000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to million people across Lancashire & Cumbria.

Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.

You'll have access to varied development opportunities, learn new skills, meet fab people & do things you'd never have done. You'll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.

You'll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.

Job description

Job responsibilities

The duties and responsibilities listed within JD and should be undertaken in accordance with the levels of competence as defined in the KSF outline for this post. In addition, all staff are expected to act in accordance with the values and behaviours of the Trust

Person Specification

Qualifications & Education

Essential

Administrative skills GCSE English & Maths C or above or equivalent

Desirable

Typing Qualification to RSA level 3

Knowledge & Experience

Essential

Current admin/clerical experience of working with the public in an NHS environment Efficient use of Microsoft Office and Outlook Aware of concept and application of confidentiality Understanding and awareness of Quadramed system
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