Clerical Officer

1 week ago


Salford, Salford, United Kingdom Northern Care Alliance NHS Foundation Trust Full time
The post holder will be responsible for providing effective and efficient clerical and administrative support to the dermatology department.


The Admin Clerk will be based in the Dermatology Middle Office which is responsible for receiving, processing, scanning and forwarding of referrals, tracking referrals onto the pas system, stock control and management of health records using a computerised Patient Administration System (PAS), electronic scanning equipment and fax machines.


To open and sort all incoming mail to the department ensuring everything is date stamped on receipt and re-direct post accordingly.

To prioritise the daily workload to ensure that any referrals received and all urgent matters are dealt with in a timely manner.


To be responsible for checking clinic booking summaries to ensure full slot utilisation of clinics and to bring patients forward as necessary as requested by the 18 week facilitator.

Responsible for contacting patients by telephone to remind them of pending appointments and re-negotiate bookings for cancellations.

The post holder will need to audit the utilisation of clinic appointments and produce weekly reports to the service team to ensure capacity management.


The post holder will be responsible for the day to day administrative support to the Dermatology Department and will undertake a range of administrative and clerical duties.

The post holder will be required to work flexibly to ensure the needs of the service are met and may be expected to work across the division.

Duties will include close liaison with patients/carers in relation to in-patient and out-patient episodes ensuring all clinical correspondence is dealt with in a timely manner, including retrieval and collation of any supplementary scanning as well as general office duties including faxing, photocopying

The Northern Care Alliance (NCA) is one of the largest NHS organisations in the country.

Launched in April 2017, the NCA serves over one million people across Greater Manchester and employs over 19,000 healthcare professionals across Bury, Rochdale, Salford and Oldham.

The sheer size, scale and potential of our combined service is huge. At the NCA, we can offer groupwide, flexible multi-site opportunities, as part of our connected, integrated and engaged team.

We believe in saving and improving lives and are passionate about driving forward significant improvements to the provision of safe, high-quality integrated health and social care to our local community.

If you share our vision, take your place with us.
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