Finance Officer

2 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full time

In this role, you are accountable for: 1. Producing sales ledger invoices and credit notes by undertaking data uploads, or manual keying, of information accurately and in line withKPI timescales. Ensure that the agreed process and policy guidelines are followed in relation to invoice type.2. Updating and maintaining customer account details within a range of systems, ensuring information in relation to the account is accuratelyrecorded and a clear audit trail is maintained.3.


Implementing procedures and processes to ensure the identification and constant monitoring of outstanding accounts occurs and remindernotices are issued where appropriate.4.

Discussing sensitive and confidential queries from customers in relation to incorrect, late or non-payment of accounts.

Undertake, analyseand negotiate repayment proposals, using judgement to take account of individual financial circumstances, NHS rules and regulations andindustry wide guidance such as Treating Customers Fairly.5.

Calculating and implement repayment plans into non-financial systems to ensure systems are aligned and repayment of accounts iscorrectly reflected in the Finance Systems.6.


Discussing, and agreeing where appropriate, action to be taken with regards to customers accounts, with other NHSBSA operational staffand advise on the course of action taken with senior management.7.

Encouraging a culture of continuous improvements by ensuring that procedures are constantly reviewed, developed and maintained andadhered to and ensure that suggestions for improvement are submitted in accordance with best practice, policies and procedures.8.

Planning workload to ensure tasks are completed within agreed timescales.9.

Inputting and analysing/manipulating financial data in spreadsheets to provide external reports for other NHS organisations, the Departmentof Health and Social Care or third party suppliers.10.

Able to demonstrate activities, procedures and provide training when necessary to other members of the team
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