Guest Service Assistant

1 week ago

Edinburgh, Edinburgh, United Kingdom Aimbridge Hospitality EMEA Full time

Job Ref:
INT19894

Branch:
Hampton by Hilton Edinburgh West End

Location:
Hampton by Hilton Edinburgh West End

Salary/Benefits:
£11.00 per hour

Contract type:
Permanent

Hours:
Full Time

Shift pattern:7am until 3pm/ 2pm until 10pm

Hours per week:32

Posted date:19/02/2024

Closing date:21/03/2024

Who are we?


Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world.

We work with big brands such as Hilton, Accor, Marriot and IHG as well as small independent hotels and everything in between.

What is in it for you?

As part of the Aimbridge team, you will have access to a suite of benefits that include

  • Hotel discounts portfolio wide
  • Staff rates and up to 50% discount on food beverage and spa


 Wagestream
  • Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
  • 24/7 access to our employee assistance programme
  • Career and lifestyle breaks
  • Allowing you to take time off for key life events.


 Volunteer days
  • Up to two days per year to support a charity of your choice
A day in the life of

As
Guest Service Assistant, you will be the first point of contact for most of our guests. Your role will be to welcome guests from all over the World with a friendly smile and exceptional service.

You will work closely with your team mates to ensure that together each shift is smooth and efficient and deliver the best possible guest experience every time.


Based in the Hampton byyou will be part of a team of passionate people who know that being the best doesn't always mean working around the clock.

What do we need from you?


To be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards.


At Aimbridge we believe personality is key, so it goes without saying that you will have bags of personality and a real flair for hospitality.

At Aimbridge, we recognise that people are the heart of our business.

As a Global leader, we are committed to representing our Global community and enabling everyone to Be Their Best Selves.


About Hampton by Hilton Edinburgh West End:
We know balancing family, friends, work and other free time keeps you busy. We want to help you start your day off right. Whether you're visiting for business or pleasure, you'll always have high-quality and consistent accommodations and amenities. Enjoy a clean and fresh Hampton bed and free Wi-Fi. Wake up each morning to our free, hot breakfast with fresh baked waffles and hearty oatmeal with toppings. Plus, you can count on friendly, helpful service and so much more. Guaranteed. If you're not satisfied, we don't expect you to pay. That's our commitment and your guarantee. That's 100% Hampton

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