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Customer Sales Service Advisor

3 months ago

Glasgow, Glasgow City, United Kingdom George Boyd Full time
George Boyd - Customer Sales Service Advisor -
PLUMBING SECTION, Glasgow

Are you an experienced Plumber or have Plumbing qualifications and knowledge?

Do you live within a commutable distance from Glasgow?

Do you like hands-on
jobs? Would you like to learn more about the building environment?

Competitive Salary + Bonuses + Pension + Life Assurance + 33-days holiday per year (pro rata for part-time) + Opportunities to Progress and build a career


Our Colleagues are critical to our Customers' success and you will be working with a team that proactively supports them in every way possible.

If you love working with people, you're a good listener and you think you could help our customers feel welcome, then this could be a great opportunity for you to join our team.

Is this role right for me?

Experience within the PLUMBING industry OR/AND PLUMBING qualifications would be REQUIRED as you will be helping customers in this area of the busienss.
Branch Opening Hours

Monday to Friday 8am - 5pm (NO WEEKENDS)

What will I be doing?


A Customer Service Advisor is an essential role within George Boyd you will build relationships with Customers and understand their wider requirements in order to maximise sales growth.


This position is office and over the counter based.


You will be in regular contact with our Customers and therefore you play a huge part in delivering a fantastic customer experience.

In order to support our customers and deliver a great service you will;

  • Get to know our product lines and services in order to make the most of all customer interactions in line with our George Boyd Values
  • Develop great relationships with new and existing Customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible
  • Use our inhouse systems to process customer orders, organise delivery times, and keep customers updated throughout their journey
  • Keep the branch looking clean and tidy, to make a great first impression on our customers
  • Maintain stock levels, carrying out regular stock counts
  • At STARK Group, we have a strong culture that is built on passionate and dedicated people who thrive in taking responsibility and challenging the status quo. We are convinced that our continued success relies on the diverse skills, experiences, and backgrounds that our employees bring to their everyday work.
The value of equal opportunity is embedded in the way we do business and retain talent groupwide. In our commitment to diversity, we welcome everyone with respect and an open mind.

We'd love to hear from you, hit apply And a member of our Internal Recruitment team will be in contact with you

Job Types:
Permanent, Full-time

Salary:
From £25,000.00 per year

Benefits:

  • Company pension
  • Life insurance
  • Onsite parking
  • Store discount

Schedule:

  • Monday to Friday
  • No weekends

Ability to commute/relocate:

  • Glasgow: reliably commute or plan to relocate before starting work (required)

Application question(s):

Experience:

  • Plumbing: 1 year (required)

Work Location:
In person

Reference ID:
STK02012