Operations Manager Hastings

1 week ago


Hastings, East Sussex, United Kingdom SECamb Full time

Job summary

Operations Manager

Hours: Full time hours per week Contract length: Permanent Location: Hastings Grade: 8a + USH as worked on section 2. Please note- no transfers will be permitted for the first 12 months in the role.

Main duties of the job

The Operations Manager is responsible for leading and managing a group of operational team leaders within their Operating Unit, they will be responsible for overseeing the delivery of all clinical and non-clinical KPIs within their teams, reporting to and acting on behalf of the Operating Unit Manager when required.

The Operations Manager will provide clear direction to the operational team leaders to ensure colleagues are supported in delivering high quality patient care within the locality. The post holder will provide visible leadership and work with internal and external stakeholders to ensure timely and safe care is provided.

The role requires an enthusiastic 'people person' who is able to adapt their approach to achieve positive outcomes.

The role also involves undertaking duty tactical commander shifts across the 24 hour shift pattern.

The Operations Manager is required to hold a Masters degree qualification or have equivalent experience in a relevant discipline of management and required to be a registered Paramedic.

Operational leadership of the OTL and clinical teams

Supporting delivery of key performance indicators

Providing coaching and mentorship to colleagues to support development

To support a culture of continuous QI

About us

We respond to 999 calls from the public, urgent calls from healthcare professionals and provide NHS 111 services across the region.

We deliver our services from over 110 sites including: Our Trust HQ at Crawley, West Sussex each which house an Emergency Operations Center (EOC); and a Contact Center at in Ashford where 111 calls are received and responded to; a growing portfolio of Make Ready Centers; Ambulance Stations; 60 Ambulance Community Response Posts; two Hazardous Area Response (HART) centres; and regional Vehicle Maintenance Centres.

If you are a current SECAmb employee, by applying for this position, if successful you will move to the terms and conditions associated with the post. Any unsocial hour's payments will be paid under the Section 2 agreement of agenda for change. Section 2 unsocial hours will need to be claimed via your monthly timesheet. More information regarding section 2 can be found in the Agenda for Change handbook and on our dedicated Section 2 page on The Zone.

Please be aware that the Trust reserves the right to close this vacancy early if sufficient applicants are received

Job description

Job responsibilities

PLEASE NOTE IN APPLYING FOR THIS ROLE YOU ARE AWARE THAT THERE IS A REQUIREMENT TO REMAIN AT THE LOCATION OFFERED FOR 12 MONTHS BEFORE APPLYING FOR A TRANSFER OF WORKNG LOCATION VIA THE TRUST TRANSFER PROCESS. ANY POSITIONS THAT COME AVAILABLE IN THIS 12 MONTH PERIOD THE TRUST WILL ADVERTISE AND APOINT ACCORDINGLY. THIS IS BECAUSE THE LEADERSHIP TEAM AND STAFF NEED STABILITY.

Person Specification

Experience

Essential

Holds a Substantive OTL Position or First Line Manager position with another directorate / organisation Has an understanding and demonstrates managing a team currently - covering Sickness management, Disciplinary etc Explains upholding standards - holding to account /values Working towards KPIs and key objectives / analysing Data Inspiring others - leadership skills demonstrated in application pack

as usual

Essential

Current substantive OTL Maintained CPD and training Operational command training

Desirable

Tactical Command training supporting evidence

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