Senior Account Handler

2 weeks ago


Glasgow, Glasgow City, United Kingdom Verastar Limited Full time

Your Role


The Key Accounts Handler will be responsible for engaging with our Premier customers to renew their contracts and retain the products and services we supply them.

You'll find creative ways to identify opportunities to upsell our products and ensure our customers feel valued at every stage.


You will be the first point of contact for our customers, you'll take ownership of all customers including billing queries, collecting payments, and much more.


At the Insurance Octopus, we take pride in our customers, so you'll receive the training and support needed to deliver a first-class service and ensure that any issues are resolved in a timely manner.


Experience Required


You will be a proactive and driven individual with great written and verbal communication skills and have the natural ability to build strong relationships with customers, understanding their needs and requirements to deliver a great service.

You'll need a minimum of 4 years of demonstrable success in a high-volume desk-based B2B, commercial insurance sales role or 5 years in a personal lines' insurance role with experience in negotiating multiple products, prices, and contract terms

A CII qualification is desirable

Our Story
The Insurance Octopus, part of the Verastar Group, is Manchester's fastest growing Commercial Insurance Brokerage.

As part of a next-generation services group, Verastar, our aim is to help UK businesses of all sizes protect themselves with several tailored products that suit their needs.


Through a combination of some of the most well-known insurers and some more specialist niche insurers, we compare business insurance quotes, aiming to help our customers by tailoring their policies to exactly what they need.


As we are part of a larger commercial business services group, we have all of the benefits and support that come with a corporate entity while maintaining the ethos, family-feel and proactive nature of a smaller company.

At Verastar, we don't just do jobs, we do careers. We've got ambitious growth plans, and our people will grow with us. We'll give you everything you need to develop and succeed.

That means things like flexible working, a totally transparent rewards structure, a diverse and inclusive workplace, and the control to drive your own career and shape your own opportunities.


Grow your insurance career
When our people grow, so does our business. That's why we'll give you everything you need to achieve your career ambitions. Including access to our digital learning platform iLearn, empowering you to drive your own development.

In return for your hard work, you'll get

  • Fully funded CII Qualification
  • Employees with a CII qualification receive a £2,000 salary increase
  • Core benefits including pension contributions and life assurance
  • Great discounts on 100s of high street and online stores
  • 25 days holiday rising with service up to 28 days
  • Access to buy and sell up to 5 days more holidays
  • Cycle to work and travel loans for people wanting a greener commute
  • Wellbeing support including 24/7 access to a GP, mental health support, get fit programmes and free legal and financial guidance

The important extras

  • Opportunities to get involved in charity fundraising and volunteering days through our giving back movement
  • Amazing onsite facilities, such as free onsite gym, free parking, subsidised café and to top it off an onsite subsided bar for afterwork drinks, quiz nights and social events
  • Full time/Permanent contract of 37.5 hours per week
  • Monday to Friday, No weekends

Where to find us


We're based in the heart of Sale Moor Village next to Sale Water Park, only a stone's throw away from the M60 and just a short walk from the Airport Metro Link line and Sale Town Centre.


What happens next


If you're looking for a new challenge with great benefits at an award-winning company, then Verastar is the place for you.

To be part of our continued success click '
Apply' today to take the next step in your career.

SP

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