Clinic Coordinator

2 weeks ago


Macclesfield, Cheshire East, United Kingdom Renew Medical Aesthetics Full time
Clinic Coordinator

About us

We are an aesthetic clinic that provides outstanding service to all our patients and we create a serene, calm and professional environment for them to be treated in.

Highest standards are our endeavour, reflected in our range of treatments, superiority of our clinicians and the professional handling of our administrative team.

Every patient matters.

About you

If you have ambition, dedication and are a hard working individual then we have got the perfect opportunity for you You will have a naturally friendly nature, you will take pride in your appearance and be keen to learn and advance your knowledge.

You will have a vital role in ensuring the smooth running of the clinic. This will include dealing with patient enquiries, patient information and reception duties.

We are looking for a dedicated, committed and organised individual who can multi-task, covering a wide variety of workloads including sales and administrative support.

You will be an excellent communicator with a passion for delivering exceptional levels of customer service. As a flexible team player, you will have a positive, "Yes I can" attitude. You will be compassionate and discrete with superb time management and record keeping skills.

Location:
Gawsworth, Cheshire

Role:
Part time, permanent (Tuesday to Friday)

Salary:
£15,847

Staff benefits:
Free onsite parking
Uniform provided
Employee training programme

Clinic Coordinator Job Description
Roles and Responsibilities

  • Give professional advice to patients and promote available treatments
  • Deliver excellent customer service in line with the company ethos
  • Liaise with patients, consultants and clinicians in a professional, competent and knowledgeable manner
  • Observe patient confidentiality at all times
  • Adhere to health and safety regulations by using safe work
  • Ensure the premises and external areas are maintained to ensure an immaculate and welcoming manner
  • Manage the diary/crm system
  • Day to day running of the clinic managing clinician schedules and room use rotas
  • Continue improving the running of our clinic by making suggestions of improvements.
  • Research local and non local competitors
  • Manage What clinic
  • Manage loyalty and referral programme through pabau and direct calls
  • Send out treatment reminders
  • Stock check (as and when needed)
  • Clinic stock room reshuffle and reorganise
  • Staff course updates
  • Increase reviews/ discount treatment for photograph image opportunities for social media
Personnel and general duties include

  • Liaise with General Manager on day to day running
  • Liaise with Marketing Manager
  • Liaise with all other staff members as and when required
  • Answer phone calls.
  • Generally muck in where needed
  • The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post. Job descriptions should be regularly reviewed to ensure they are an accurate representation of the position._

Job Types:
Part-time, Permanent

Part-time hours: 26.5 per week

Salary:
£15,847
.00 per year

Benefits:

  • Company pension
  • Free parking
  • Onsite parking

Schedule:

  • No weekends

Ability to commute/relocate:

  • Macclesfield: reliably commute or plan to relocate before starting work (required)

Work Location:
In person
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