Customer Service Advisor

1 week ago


Shrewsbury, Shropshire, United Kingdom Saint-Gobain Full time
We are currently looking for a Yard Person to join our team at the Shrewsbury branch. We are open to backgrounds and experience and are more than happy to provide all training necessary.

Is this role right for me?
First and foremost, we always want to recruit great people that really understand our values and ways of working.

Experience within our industry is not essential, we are committed to providing you with the full tools and support required to carry out your role within Jewson.

So if you have a passion for delivering great customer service, always look to put the customer first; can build trust and are able to proactively seek out solutions that are right for our customers, then you are likely to be a great fit


As this role is working in the warehouse and yard, you'll often be working outside, so this is a great job for people who love to be outdoors.

Full workwear and PPE is supplied.

What will I be doing?


As a customer focused Yard Assistant, you'll take responsibility for the work you do and always show good attention to detail.

You will report to the Yard Foreman and work closely with colleagues, this is one of our busiest branches, so feeling comfortable with mutli-tasking is essential, in this role you will;

  • Welcome customers to the branch and take an active interest in their projects
  • Get to know our product lines so you can offer advice and help to customers, making the most of all customer interactions in line with our Jewson Values
  • Help to prepare customer orders, load and unload customer and supplier vehicles using a Fork Lift Truck to minimise manual handling (training will be provided)
  • Check incoming deliveries and report missing or damaged products
  • Maintain stock levels in both the shop and yard areas, carrying out regular stock counts
  • Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work
  • Experience of manual handling equipment would be beneficial

Hours of work: 7:00am - 5:00pm or 7:00am - 16:30pm, plus every other Saturday 8am - 12pm (We have 2 positions available)

Training will be offered including Fork Lift Truck.

REQUIRED QUALIFICATIONS
N/A

WHO ARE WE ?

Are Jewson and Saint-Gobain an Inclusive employer?
Our Customers are all unique and so are our colleagues.

We believe in including everyone so it doesn't matter what your background is, we care about what you can offer and we welcome anyone who is passionate about our Customers and shares our Values.


And what about flexibility?


The world of work is changing, and at Saint-Gobain we are open to new ways of working in order to attract talented people to our business.

We understand that everyone has different needs and commitments. Therefore, we are very open to discuss any flexible requirement or need that you may have for this role.
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