Contact Centre Advisor
2 weeks ago
Industry:
Infrastructure
Location:
Newport, Isle of Wight
Hours: 7am - 7pm dayshift
Days: 4 on/4 off, on a rota basis
Duration:
Temp to Perm for the right candidate
Duties:
Responding to customer calls within set timescales, complaint handling, providing and processing information.
Maintaining in house, complex computerised systems (training given)
Adherence to standards.
Compiling accurate messages and producing reports.
Liaison with internal departments and external agencies, contractors and the public.
Experience:
Strong customer services experience (including complaint handling) within an office based environment is required as are a good level of administrative and organisational skills.
In addition, experience of inbound call centre is preferred but must have a good telephone manner and communication skills as a minimum.
Must have a good level of computer literacy and attention to detail with the ability to learn new systems.Must be flexible with working hours.
Salary:
£11.44 per hour worked day shift
By submitting your CV to WP Recruitment & HR Ltd, you imply consent to our agency processing your personal data, please see our GDPR webpage for further information:
If we think we can assist you, we will invite you to register with our agency, WP Recruitment & HR Ltd., in order to be considered for vacancies.
If you are already registered with our agency, please contact our office directlyfor further details
-
Contact Centre Advisor
3 weeks ago
Newport, Isle of Wight, United Kingdom WP Recruitment Full timeContact Centre Advisors Industry: Infrastructure Location: Newport, Isle of Wight Hours: 7am - 7pm dayshift Days: 4 on/4 off, on a rota basis Duration: Temp to Perm for the right candidate Duties: Responding to customer calls within set timescales, complaint handling, providing and processing information. Maintaining in house, complex computerised systems...
-
Contact Centre Advisor
3 weeks ago
Newport, Isle of Wight, United Kingdom WP Recruitment Full timeContact Centre Advisors Industry: Infrastructure Location: Newport, Isle of Wight ( this is not a remote wowrking role) Hours: 7am - 7pm dayshift/ 7pm - 7am nightshift Days: 4 on/4 off, on a rota basis Duration: Temp to Perm for the right candidate Duties: Responding to customer calls within set timescales, complaint handling, providing and processing...
-
Contact Centre Advisor
1 month ago
Newport, Isle of Wight, United Kingdom WP Recruitment Full timeContact Centre Advisors Industry: Infrastructure Location: Newport, Isle of Wight Hours: 7am - 7pm dayshift / 7pm - 7am nightshift Days: 4 on/4 off, on a rota basis Duration: Temp to Perm for the right candidate Duties: Responding to customer calls within set timescales, complaint handling, providing and processing information. Maintaining in house, complex...
-
Contact Centre Advisor
4 weeks ago
Newport, United Kingdom WP Recruitment & HR Ltd Full timeContact Centre Advisors **Industry**: Infrastructure **Location**: Newport, Isle of Wight **Hours**: 7am - 7pm dayshift or 7pm - 7am nightshift ( 2 roles available) **Days**: 4 on/4 off, on a rota basis **Duties**: Responding to customer calls within set timescales, complaint handling, providing and processing information. Maintaining in house, complex...
-
Contact Centre Advisors
2 hours ago
Newport, Newport, United Kingdom W P RECRUITMENT HR LTD Full timeContact Centre AdvisorsIndustry:InfrastructureLocation:Newport, Isle of Wight ( this is not a remote working role)Hours:7am - 7pm dayshiftDays:4 on/4 off, on a rota basisDuration:Temp to Perm for the right candidateDuties:Responding to customer calls within set timescales, complaint handling, providing and processing information.Maintaining in house, complex...
-
Contact Centre Advisors
2 weeks ago
Newport, Newport, United Kingdom W P RECRUITMENT HR LTD Full timeContact Centre Advisors Industry: Infrastructure Location: Newport, Isle of Wight ( this is not a remote working role) Hours: 7am - 7pm dayshift Days: 4 on/4 off, on a rota basis Duration: Temp to Perm for the right candidate Duties: Responding to customer calls within set timescales, complaint handling, providing and processing information.Maintaining...
-
Contact Centre Advisors
2 weeks ago
Newport, Newport, United Kingdom W P RECRUITMENT HR LTD Full timeContact Centre AdvisorsIndustry: InfrastructureLocation: Newport, Isle of Wight ( this is not a remote working role)Hours: 7am - 7pm dayshift / 7pm - 7am nightshiftDays: 4 on/4 off, on a rota basisDuration: Temp to Perm for the right candidateDuties:Responding to customer calls within set timescales, complaint handling, providing and processing...
-
Contact Centre Advisors
2 weeks ago
Newport, Newport, United Kingdom W P RECRUITMENT HR LTD Full timeJob DescriptionContact Centre AdvisorsIndustry: InfrastructureLocation: Newport, Isle of Wight ( this is not a remote working role)Hours: 7am - 7pm dayshiftDays: 4 on/4 off, on a rota basisDuration: Temp to Perm for the right candidateDuties:Responding to customer calls within set timescales, complaint handling, providing and processing...
-
Customer Centre Advisor
2 weeks ago
Isle of Wight, United Kingdom Boots Full timeJob Reference: 207091BR Isle of Wight Support Office Permanent Full-time - Save Job **Customer Centre Advisor** **Full time, 37.5 hours - Permanent / Ryde - Isle of Wight** Don't miss your opportunity to be part of a Great British beauty brand... - We’re looking for a Customer Centre Advisor, who will join our Customer Care Centre team to provide...
-
Customer Centre Advisor
2 weeks ago
Isle of Wight, United Kingdom Boots Full timeJob Reference: 207461BR Isle of Wight Support Office Fixed Term Full-time - Save Job **Customer Centre Advisor (Fixed Term/Secondment - Up To 12 Months)** **Full time, 37.5 hours, Ryde - Isle of Wight** Don't miss your opportunity to be part of a Great British beauty brand... - We’re looking for a Customer Centre Advisor, who will join our Customer...
-
Customer Centre Advisor
2 weeks ago
Isle of Wight, United Kingdom No.7 Boots Full timeIsle of Wight Full-Time Permanent - Customer Centre Advisor - Full time, 37.5 hours - Permanent / Ryde - Isle of Wight - Don't miss your opportunity to be part of a Great British beauty brand... - We’re looking for a Customer Centre Advisor, who will join our Customer Care Centre team to provide exceptional, award-winning customer service. With our...
-
Customer Centre Advisor
1 week ago
Isle of Wight, United Kingdom Boots Full timeSummary Job Reference: - 207091BR Isle of Wight Support Office Permanent Full-time **Customer Centre Advisor** **Full time, 37.5 hours - Permanent / Ryde - Isle of Wight** Don't miss your opportunity to be part of a Great British beauty brand... We’re looking for a Customer Centre Advisor, who will join our Customer Care Centre team to provide...
-
Customer Centre Advisor
1 week ago
Isle of Wight, United Kingdom Boots Full timeSummary Job Reference: - 207461BR Isle of Wight Support Office Fixed Term Full-time **Customer Centre Advisor (Fixed Term/Secondment - Up To 12 Months)** **Full time, 37.5 hours, Ryde - Isle of Wight** Don't miss your opportunity to be part of a Great British beauty brand... We’re looking for a Customer Centre Advisor, who will join our Customer Care...
-
Customer Centre Advisor
2 weeks ago
Isle of Wight, United Kingdom Boots Full timeJob Reference: 207091BRIsle of Wight Support OfficePermanentFull-time Save JobCustomer Centre AdvisorFull time, 37.5 hours - Permanent / Ryde - Isle of WightDon't miss your opportunity to be part of a Great British beauty brand... We're looking for a Customer Centre Advisor, who will join our Customer Care Centre team to provide exceptional, awardwinning...
-
Contact Centre Advisor
2 weeks ago
City of Westminster, Greater London, United Kingdom Brackenberry Full timeWe are working closely alongside a Local Authority in Westminster to assist with the appointment of a Contact Centre Advisor, on a 3-month contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration. Rate of Pay: £ £21.83 per Hour Responsibilities:Be the first point of contact for customers making...
-
Contact Centre Advisor
3 weeks ago
City of Westminster, United Kingdom Brackenberry Full timeWe are working closely alongside a Local Authority in Westminster to assist with the appointment of a Contact Centre Advisor, on a 3-month contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration. Rate of Pay: £17.42 - £21.83 per Hour Responsibilities: Be the first point of contact for...
-
Housing Contact Centre Advisor
1 month ago
City of Westminster, United Kingdom AKTON Resourcing Ltd Full timeHousing Contact Centre AdvisorWestminster Job Role Be the first point of contact for customers making requests or enquiries through a variety of channels. (phone, email ,social media, f2f )Present an empathetic approach to supporting customers with support needs.Have a focus on delivering suitable outcomes for customer enquiries focusing on swift...
-
Senior Parts Advisor
1 month ago
Newport, Isle of Wight, United Kingdom Pembrook Resourcing Full timeSenior Parts Advisor Pembrook Resourcing are currently seeking a Seniorparts advisor on behalf of their client. Duties - · As a Parts Advisor for our Client, you will play a vital role in providing an outstanding level of service to both the colleagues you work with and the customers you serve. · You will need to have excellent communication skills, with a...
-
Senior Parts Advisor
1 month ago
Newport, Isle of Wight, United Kingdom Pembrook Resourcing Full timeSenior Parts AdvisorPembrook Resourcing are currently seeking a Seniorparts advisor on behalf of their client.Duties -· As a Parts Advisor for our Client, you will play a vital role in providing an outstanding level of service to both the colleagues you work with and the customers you serve.· You will need to have excellent communication skills, with a...
-
Health Advisor
3 weeks ago
Isle of Wight, United Kingdom Isle of Wight NHS Trust Full timeWe are recruiting 111 / 999 Health Advisors to join #TeamIOWNHS working on a full-time permanent contract. Working from our Emergency Operations Centre you will be the first line of support for people calling 111 or 999 who need help or advice. This is an incredibly rewarding role that allows you to really make a difference to our callers lives. You do not...