Events Manager, Events Planning and Delivery

2 weeks ago


London, Greater London, United Kingdom Redefined Ltd Full time

Reporting to the Operations Director, the Delivery Coordinator will be an entry-level role, giving you the opportunity to become highly skilled in delivering best-in-class hybrid and physical events across vertical and teams.

This will be a varied role giving exposure to all aspects of event delivery so you can see how an event moves through its life cycle from research and planning to delivery and evaluation.


Opportunity to travel to events will be available as part of this role to support the running of the event efficiently and effectively.


Success in this role will be delivering high-quality, cost-effective, and sustainable event experiences to agreed KPIs and achieving ongoing product improvement reflected in customer satisfaction and NPS scores.

Pre-event coordination (55%)

Speaker management - including but not limited to: initial contact letter, gather and communicate hotel & technical requirements, coordinate presentation material and video recordings, arrange technical tests, cross check agendas across various online platforms, collaborate with production team on changes to agenda

Sponsor and Exhibitor management - including but not limited to: maintain accurate sponsor and exhibitor log based on signed contracts, build online exhibition manuals and fully manage sponsorship/exhibition clients to meet all contracted deliverables, update exhibition floor plans and booth lists, manage collection of sponsor logos, oversee registration of contracted passes via InFront, EV2 or other system

Build strong relationships with Sales to provide clear guidance on the commercial opportunities at the events, research new opportunities based on venue and location

Prepare, proof, organize production and arrange delivery of necessary materials for conference and/or expo onsite documentation

Organise signage creation and production for smaller conferences

Help team to ensure all Health & Safety requirements are met

Help to embed sustainability into every event in line with Informa's Faster Forward approach

Attend event planning meetings, presenting clear and concise updates, identifying and addressing any impacts to the event and proposed resolutions

During the event (20%)

Travel to in-person events, up to 7 days for load in, live event and break down

Be the main point of contact for speakers and/or sponsors/exhibitors during the event

Post-event admin (10%)

Distribute presentation material and/or recordings from the event for attendees

Check and manage payment for speaker and/or event material invoices

Communicate final speaker and/or sponsorship costs with Delivery Manager

Fulfil any post-event sponsorship deliverables as necessary

Coordination with the Digital Delivery Team of digital products as required for hybrid events

Performance of special projects in collaboration with other teams as requested

Entry level operational experience in the B2B and / or B2C events industry

An understanding of how to successfully deliver world class hybrid and live event experiences would be advantageous

Understanding of how to use data in decision making

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