Field Service Engineer

2 weeks ago


Cambridge, Cambridgeshire, United Kingdom Carl Zeiss Ltd. Full time

Field Service Engineer (EM) page is loaded

Field Service Engineer (EM) Apply locations Cambridge/GB time type Full time posted on Posted 4 Days Ago job requisition id JR_

Working within the Research Microscopy Solutions (RMS) department , at ZEISS , we are looking for a Field Service Engineer to install and maintain our range of Electron Microscopes.

This is a customer-facing role whose purpose is to ensure the smooth operation of our Electron Microscope systems, and to maintain and grow relationships with new and existing customers.

  • Responsible for meeting daily service needs (diagnosis and repair, routine preventive maintenance, installation and commissioning) and driving customer satisfaction
  • Documents all service work and submits paperwork (or electronic equivalent) on a timely basis
  • Orders, installs and returns parts and manages the repair parts cycle time (spare-part management)
  • Ensures that tools and test equipment are properly maintained and calibrated
  • Finds alternative solutions for customers if products cannot be repaired in time
  • Seeks to provide technical support to customers and colleagues as required

We're looking for people who are empathetic and passionate, who are committed to achieving their goals, and who get excited about challenging topics. People who deliver top performance and push the limits of what's possible. Who always strive to develop, accept responsibility, and take society into the future.

If you want to make a difference in return for great employee benefits and career development opportunities then get in touch

Your ZEISS Recruiting Team:

James Lawn, Madeleine Kelly, Natarlee Lawrence, Suya Rolph About us

Step out of your comfort zone, excel and redefine the limits of what is possible. That's just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people.

In a spacious modern setting full of opportunities for further development, ZEISS employees work in a place where expert knowledge and team spirit reign supreme. All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to bring science and society into the future together.

Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity.

Apply now It takes less than 10 minutes.

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