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Management Companies Officer
2 weeks ago
We have an exciting opportunity for a
Management Companies Officer to join our Client Services Team within
Sovereign Network Group working ideally out of our Christchurch office (Dorset) but happy to be flexible on location.
With offices in Newbury, Basingstoke, Blandford, Poole, Bristol and Exeter we would love to hear from you to discuss this opportunity further.
There will be an element of travel with this role, so you should have access to your own transport.About Sovereign Network Group (SNG)
We are thrilled to have joined forces with Network Homes in October 2023, which now places us as the 6th largest housing association in the UK.
Sovereign and Network Homes have come together as SNG (Sovereign Network Group) - an organisation that takes the best of both and makes it even better.
The Role
The SNG Management Companies Team are responsible for managing our portfolio of external management companies and managing agents, servicing properties, providing business assurance that third party companies are delivering their services appropriately, and in line with Statutory and Regulatory duties.
As the main point of contact, you'll co-ordinate all aspects of work relating to these third-party providers, ensuring our customers benefit from quality services, providing value for money, whilst ensuring that Section 20 Consultations are carried out correctly.
You will also continue to develop and strengthen SNG's relationships with our External Management Companies and any other external stakeholders.
- Support the EMC Manager prepare and manage cases for Court and attend and present evidence as required at First Tier Tribunal hearings
- Attending AGMs and resident meetings
- Supporting the Management Companies Manager regarding consultation in compliance with Section 20 or the Landlord and Tenant Act 198
- Maintaining and updating management company information to enable efficient management of management companies and agents
What we're looking for
Ideally you should have experience in a similar role, with previous experience working with external management companies and agents.
You'll need to have strong leasehold or housing knowledge, ideally with an understanding of Section 20 consultations and basic knowledge of building safety legislation.
- Excellent relationship building and influencing skills with internal and external stakeholders
- Ability to manage your own work load
- Experience of resolving complex queries quickly and efficiently
- Good knowledge of Excel, Docuware and other IT systems
- Ability to influence thirdparty relationships
Rewards package
- £450 yearly flexible benefit pot to use against benefits of your choice
- 25 Days Holiday (pro rata + Bank Holidays (with an extra day every year up to 30 days)
- Chance to buy or sell holiday as part of our flexible benefits package
- Generous company pension scheme, matched up to 12%
- Flexible working after probational period
- Recognition scheme
- Wellbeing discounts
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