Key Account Manager

2 weeks ago

Worksop, Nottinghamshire, United Kingdom Solidus Company Full time

Location South, Midlands, North (United Kingdom)

Join us in our relentless pursuit of delivering sustainable solid board packaging solutions, industry leading customer excellence and profitable revenue growth.

What are you going to do

Account Management

The "farmer" in the team, once the business is won you will be responsible for cultivating the long-term customer relationships, manage the onboarding and facilitating the development and growth of key customer relationships.

As an Account Manager, you'll need to:

  • Work closely with the Sales Director to ensure the operational and financial objectives of the business are met.
  • Have a good understanding of the businesses' products or services and be able to advise others about them.
  • Think strategically – seeing the bigger picture and setting aims and objectives in order to develop and improve the business.
  • Work strategically – carrying out necessary planning in order to implement operational efficiency.
  • Serve as the main point of contact for your assigned accounts.
  • Get to know your assigned accounts to understand their opportunities and challenges.
  • Identify how our company can support the customer's opportunities and challenges.
  • Monitor the satisfaction level of your customer accounts and report progress to internal stakeholders.
  • Upsell and cross sell maximizing on all incremental business opportunities
  • Create, develop, manage and deliver an effective sale process and sales pipeline.
    • Qualify
    • Solution
    • Present
    • Evaluate
    • Negotiate
    • Close
  • Ensure that all activity is captured and tracked in the CRM
  • Work closely with the business development team to onboard new business seamlessly.
  • Liaise with the other departments, finance, operations, quality etc as appropriate.
  • Carry out sales forecasts and analysis and present your findings to senior management/the board of directors.
  • Contribute toward the business sales and marketing strategy.
  • Seek ways of improving the way the business operates.

You'll usually work a regular 8am to 5pm, Monday to Friday week, though you may on occasion have to work longer to meet a project deadline or when attending an event or conference.

  • It can be challenging trying to create new business opportunities, in addition to the constant pressure of meeting or exceeding targets. However, business development is quite a creative role and can be very satisfying.
  • You'll be expected to dress smartly, especially for meetings, though slightly more relaxed business casual attire may be acceptable at other times.
  • Depending on the type of business, overnight or overseas travel may be required.
  • Mobile Phone, Laptop and fully maintained company vehicle will be provided.
  • Working knowledge of the industry and market conditions
  • Excellent verbal and written communication skills
  • Strong negotiation and conflict resolution skills
  • Able to travel to meet with suppliers where required.
  • Able to travel to all UK sites to ensure full cross functional engagement on projects.
  • Used to being the "face of the organisation"
  • A proactive and positive outlook.
  • Effective time management prioritising and multi-tasking.
  • Excellent attention to detail & communication skills.
  • A team player – prepared to help with all tasks.
  • Flexible approach to managing work within specific deadlines.

The job description is not exhaustive. From time to time, you may be required to perform other duties and responsibilities which are not included in the above description: but are within your capabilities and where necessary training will be given.

Our offer

As a Key Account Manager at Solidus, we offer you a challenging position within a dynamic and ambitious international organisation that is constantly changing. We offer you an attractive benefits package. And last but not least, a pleasant working environment in which you work together with enthusiastic and driven colleagues. The organisation has a very flat hierarchies and short decision-making paths, you will have direct communication with UKBU and sales directors, BU managers, Operational & Commercial Supply Chain Colleagues – all levels and Colleagues across the UK business unit as required on a project-by-project basis.

We are Solidus. Involved with our environment since 1870. With pride in our history, we make circular packaging and sustainable solid board solutions for customers all over the world. In the past from straw, now from recycled paper. Here you get the possibilities. To learn, to develop, to make a difference. We do this with 1500 colleagues throughout Europe. With the passion for technology and driven by progress. Together we contribute to less waste and a cleaner world. An international player and still always close by. Full of innovation, full of new ideas, full of opportunities for everyone. So whatever your talent or ambition is, grow the way you want. Let's grow together

Does the position appeal to you and do you want to contribute to the success of Solidus? Then we would like to hear from you. To apply please contact our Recruitment Manager Laura Dyson, mobile number: or send a cover letter and CV to .

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