Credit Control Assistant

1 week ago


Windsor, Windsor and Maidenhead, United Kingdom Trinity Resource Solutions Full time

This is a fantastic opportunity to work for a market leading client in a hybrid working environment in the heart of Marlow.

Assisting the daily functions of the credit control department and all aspects of accounts receivable.

Building strong relationships with customers to ensure the smooth running of accounts and closely working with members of the Finance team and other departments.


Main Responsibilities:
Allocation of receipts including;

  • Entering deductions under the correct TTI process using codes provided by Company policy.
  • Following up on deductions; requesting copy debit notes and ensuring these are passed to the correct person or Department for resolution
Creating and administering Customer Chasing Schedules;

  • Contact customers to chase payment on invoices in a timely manner.
  • Build relationships with AP teams / Sales internally on all customers.
  • Chase queries through to resolution.
Process Order Hold report;

  • Review orders which are on hold assessing whether orders should be released or escalated.
  • Creating forms for approval of order release as necessary.
Assist in the creation of the weekly cashflow forecast.
Assist in the presentation FOB shipping documentation and updating logs.
Creation of monthly account statements.
Ad-hoc customer account reconciliations.
To assist the Queries department as required.
Any other ad-hoc tasks that may be assigned from time to time by your Line Manager.
Ideal skills

  • Detailed and hands on approach essential
  • Excellent telephone manners able to be firm when required
  • Ability to work to tight deadlines in a methodical & organised manner
  • Good communication skills
  • Able to work well within a team environment but also with limited supervision
  • Proactive and willing to challenge status quo to improve processes and systems
  • Dynamic and enthusiastic
  • Flexible and willing attitude

System Skills:

  • Good knowledge of Excel is essential
  • Experience with SAP would be an advantage
  • Ability to utilise current systems in the most efficient manner


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