Customer Service Advisor

2 weeks ago


Bourne, Lincolnshire, United Kingdom Warners Group Publications PLC Full time

Warners Group Publications plc is a long-standing family-run business with a mission to inform, entertain and inspire our communities by providing trusted quality products and content.


CUSTOMER SERVICE ADVISOR


We are currently looking for experienced Customer Service Advisor who can support our customers as they interact with our brands.


If you have the below skills and enjoy working as part of a busy, vibrant team, in a fast-moving environment, this could be the role for you.


Key skills

  • Good communication skills, both written and verbal.
  • Excellent computer skills, with knowledge of Excel and Word.
  • A fast learner with the ability to adapt to new situations.
  • Hardworking and flexible.


This full-time role is a 35-hour week, working Monday to Friday, pm, 9-5pm or 10-6pm depending on the shift you are on, and one in four Saturdays 9-5pm and two bank holidays per year.


In return we offer an attractive salary, a company pension and life assurance scheme, ongoing training and development, and a real career path.

Sharna Tomlinson, HR Manager, Warners Group Publications plc, West Street, Bourne, Lincs, PE10 9PH

Benefits:

  • Bereavement leave
  • Casual dress
  • Company events
  • Company pension
  • Cycle to work scheme
  • Free parking
  • Health & wellbeing programme
  • Life insurance
  • Onsite parking
  • Sick pay

Experience:

- customer service: 1 year (required)

Licence/Certification:

  • Driving Licence (preferred)

Work authorisation:

  • United Kingdom (required)

Ability to Commute:

  • Bourne (required)

Work Location:
In person

Application deadline: 18/03/2024

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