Current jobs related to Receptionist, Bourdon House - London, Greater London - Alfred Dunhill

  • Barber Manager Bourdon House

    7 days ago

    London, Greater London, United Kingdom Alfred Dunhill Full time

    About the RoleWe are seeking a highly skilled and experienced Barber Manager to join our team at Bourdon House. As a key member of our luxury barber services team, you will be responsible for delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesLead a team of barbers to provide high-quality services to our discerning...

  • Barber Manager Bourdon House

    1 week ago

    London, Greater London, United Kingdom Alfred Dunhill Full time

    About the RoleWe are seeking a highly skilled and experienced Barber Manager to join our team at Bourdon House. As a key member of our luxury barber services team, you will be responsible for delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesLead a team of barbers to provide high-quality services to our discerning...

  • Barber Manager Bourdon House

    2 weeks ago

    London, Greater London, United Kingdom Alfred Dunhill Full time

    About the RoleWe are seeking a highly skilled and experienced Barber Manager to join our team at Bourdon House. As a key member of our luxury barber services team, you will be responsible for delivering exceptional customer experiences and driving sales growth.Key ResponsibilitiesLead a team of barbers to provide high-quality services to our discerning...

  • Barber Manager Bourdon House

    2 weeks ago

    London, Greater London, United Kingdom Alfred Dunhill Full time

    About the RoleWe are seeking a highly skilled and experienced Barber Manager to join our team at Bourdon House. As a key member of our luxury barber services team, you will be responsible for delivering exceptional customer experiences and driving sales growth.Key ResponsibilitiesLead a team of barbers to provide high-quality services to our discerning...

  • Barber Manager

    3 days ago

    London, Greater London, United Kingdom Alfred Dunhill Full time

    Job Title: Barber Manager Bourdon HouseAbout the Role:We are seeking an experienced Barber Manager to join our team at Bourdon House. As a key member of our luxury barber service, you will be responsible for delivering exceptional customer experiences, driving sales growth, and leading a high-performing team.Key Responsibilities:Lead a team of barbers to...

  • Barber Manager

    3 days ago

    London, Greater London, United Kingdom Alfred Dunhill Full time

    Job Title: Barber Manager Bourdon HouseAbout the Role:We are seeking an experienced Barber Manager to join our team at Bourdon House. As a key member of our luxury barber service, you will be responsible for delivering exceptional customer experiences, driving sales growth, and leading a high-performing team.Key Responsibilities:Lead a team of barbers to...

  • Barber Manager

    2 days ago

    London, Greater London, United Kingdom Alfred Dunhill Full time

    Job Title: Barber Manager Bourdon HouseAbout the Role:We are seeking an exceptional Barber Manager to join our team at Bourdon House. As a key member of our luxury barber service, you will be responsible for delivering exceptional customer experiences, driving sales, and leading a high-performing team.Key Responsibilities:Lead a team of barbers to deliver...

  • Barber Manager

    2 days ago

    London, Greater London, United Kingdom Alfred Dunhill Full time

    Job Title: Barber Manager Bourdon HouseAbout the Role:We are seeking an exceptional Barber Manager to join our team at Bourdon House. As a key member of our luxury barber service, you will be responsible for delivering exceptional customer experiences, driving sales, and leading a high-performing team.Key Responsibilities:Lead a team of barbers to deliver...

  • Barber Manager

    6 days ago

    London, Greater London, United Kingdom Alfred Dunhill Full time

    Job Title: Barber Manager Bourdon HouseAbout the Role:We are seeking an experienced Barber Manager to join our team at Bourdon House. As a key member of our luxury barber service, you will be responsible for delivering exceptional customer experiences, driving sales growth, and leading a high-performing team.Key Responsibilities:Barber ServiceProvide...

  • Barber Manager

    6 days ago

    London, Greater London, United Kingdom Alfred Dunhill Full time

    Job Title: Barber Manager Bourdon HouseAbout the Role:We are seeking an experienced Barber Manager to join our team at Bourdon House. As a key member of our luxury barber service, you will be responsible for delivering exceptional customer experiences, driving sales growth, and leading a high-performing team.Key Responsibilities:Barber ServiceProvide...

  • Medical Receptionist

    2 weeks ago

    London, Greater London, United Kingdom Bridge House Medical Practice Full time

    {"Job Title": "Medical Receptionist", "Job Summary": "We are seeking a highly skilled and organized Medical Receptionist to join our team at Bridge House Medical Practice. As a Medical Receptionist, you will be the first point of contact for patients and will be responsible for providing exceptional customer service, managing patient records, and ensuring...

  • Medical Receptionist

    2 weeks ago

    London, Greater London, United Kingdom Bridge House Medical Practice Full time

    {"Job Title": "Medical Receptionist", "Job Summary": "We are seeking a highly skilled and organized Medical Receptionist to join our team at Bridge House Medical Practice. As a Medical Receptionist, you will be the first point of contact for patients and will be responsible for providing exceptional customer service, managing patient records, and ensuring...

  • Front of House Ambassador

    2 weeks ago

    London, Greater London, United Kingdom Colet House Full time

    {"title": "Front of House Role", "description": "We are seeking a highly organized and friendly individual to join our team as a Front of House staff member. As a key member of our small team, you will be responsible for providing exceptional customer service, managing the reception area, and supporting the smooth operation of our historic building.Key...

  • Front of House Ambassador

    2 weeks ago

    London, Greater London, United Kingdom Colet House Full time

    {"title": "Front of House Role", "description": "We are seeking a highly organized and friendly individual to join our team as a Front of House staff member. As a key member of our small team, you will be responsible for providing exceptional customer service, managing the reception area, and supporting the smooth operation of our historic building.Key...

  • Receptionist - Front of House

    1 week ago

    London, Greater London, United Kingdom CALIBRATE RECRUITMENT LIMITED Full time

    We are seeking a highly organized and communicative Receptionist to join our team at Calibrate Recruitment Limited in London. As a key member of our front-of-house team, you will be responsible for providing exceptional support to our clients and candidates.Key Responsibilities:Front-of-House Activities: Greet guests, answer phone calls, and manage meeting...

  • Receptionist - Front of House

    7 days ago

    London, Greater London, United Kingdom CALIBRATE RECRUITMENT LIMITED Full time

    We are seeking a highly organized and communicative Receptionist to join our team at Calibrate Recruitment Limited in London. As a key member of our front-of-house team, you will be responsible for providing exceptional support to our clients and candidates.Key Responsibilities:Front-of-House Activities: Greet guests, answer phone calls, and manage meeting...

  • Front of House Receptionist

    1 week ago

    London, Greater London, United Kingdom LIBERTY RESOLVE LIMITED Full time

    {"title": "Front of House Receptionist", "description": "Job SummaryWe are seeking a highly organized and customer-focused Front of House Receptionist to join our team at Liberty Resolve Limited. As a key member of our front office team, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our...

  • Front of House Receptionist

    1 week ago

    London, Greater London, United Kingdom LIBERTY RESOLVE LIMITED Full time

    {"title": "Front of House Receptionist", "description": "Job SummaryWe are seeking a highly organized and customer-focused Front of House Receptionist to join our team at Liberty Resolve Limited. As a key member of our front office team, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our...

  • Front of House Receptionist

    2 weeks ago

    London, Greater London, United Kingdom Viva Dental Studio Full time

    Viva Dental Studio is seeking a professional and friendly Front of House Receptionist to support our team. As a key member of our front office, you will be responsible for ensuring the reception area is clean, organized, and presentable. Your excellent communication skills and ability to work late evenings and every other Saturday will be essential in...

  • Front of House Receptionist

    2 weeks ago

    London, Greater London, United Kingdom Viva Dental Studio Full time

    Viva Dental Studio is seeking a professional and friendly Front of House Receptionist to support our team. As a key member of our front office, you will be responsible for ensuring the reception area is clean, organized, and presentable. Your excellent communication skills and ability to work late evenings and every other Saturday will be essential in...

Receptionist, Bourdon House

3 months ago

London, Greater London, United Kingdom Alfred Dunhill Full time

Reference Code: 91881
Receptionist, Bourdon House:

  • London, LND, GB
  • PermanentRelevant, masculine and British. Since 1893, Alfred Dunhill has been engineering unique and stylish luxuries for men. We seek people who have commitment and drive with a strong commercial focus, and will thrive in a creative environment that encourages innovative thinking.

Alfred's Club - Receptionist

(Permanent, Full-Time)

HOW WILL YOU MAKE AN IMPACT?
As a Receptionist, you will be the first point of contact for our company.

You will coordinate front-desk activities and welcome guests and greet people who visit the Club based at our Bourdon House boutique.

Once home to the Duke of Westminster, Bourdon House is now a one-stop shop for the modern gentleman.

As the only detached house in Mayfair, this grade two listed Georgian building has, like Alfred Dunhill, long since represented grandeur and distinction in British heritage.

The retail aspect of Bourdon House is set over three floors, catering to every modern gentleman's need.

The ground floor showcases Dunhill's signature lines of ready-to-wear whilst the second floor hosts a unique spa waiting room called The "Discovery Room," a spa replete with two treatment rooms, a traditional gentleman's barber and an elegant museum curating pieces from the brand's archives.

In the basement is a private cinema, equipped with a state of the art British-made sound system, a cigar room, a games room, 'dishonesty' bar, courtyard for al fresco entertaining; private dining room, four bedrooms including a sumptuous suite recreating the original sleeping quarters of the Duke himself.


Key responsibilities:

  • Meet and greet all members and guests on entering the Club
  • Host the restaurant and lounges and assist with drinks service
  • Ensure all guests are accommodated, according to Club standard
  • Introduce the bedroom and present its main features to the guests staying overnight
  • Present and offer concierge services to our Members
  • Actively upsell bedrooms when required
  • Actively promote the Club's private areas and outlets
  • Answer all incoming calls in a professional manner and to direct them to the relevant departments or take messages to be relayed
  • Ensure that all restaurant enquiries are dealt with professionally and any special requests are communicated
  • Ensure all the shoe polish, pressing and dry cleaning enquiries are dealt with promptly and efficiently
  • Ensure total confidentiality with regard to all Members and guests profiles and requirements and to protect them from the media
  • Ensure all relevant issues relating to housekeeping and maintenance are communicated appropriately
  • Ensure that all guest complaints, queries and requests are dealt with professionally and quickly and communicated to the Reception & Events Manager
  • Be fully conversant with all the dining options, club facilities, packages and upcoming events
  • Assist the Reception Manager with taking short lead meetings and private dining bookings
  • Be fully aware of which events are taking place at the Club in order to advise Members when requested
  • Ensure that you are aware of and adhere to health and safety, fire and bomb threat procedures
  • Report any item which causes concern to staff or Members

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

  • Experience in a receptionist role
  • Experience of dealing with high profile guests
  • Experience of setting and maintaining exceptional customer service standards
  • Relevant computer / IT skills
  • Organisational skills
  • Good personal presentation
  • Attention to detail
  • Effective communication
  • Ability to deal with people from different cultures and backgrounds
  • Ability to deal with challenging situations

HOW DO WE KEEP YOU SMILING?
As a significant member of the dunhill community, you are also part of a much bigger family at Richemont.

We strongly believe in internal development, mobility and offering various opportunities to enhance both your personal and professional development.

YOUR JOURNEY WITH US:

We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:

2nd Stage - Interview with the Reception and Events Manager
**3rd Stage - Interview with the General Manager