Customer Service Administrator
1 week ago
We are located approximately 1 mile from Bridgwater Town Centre, with good road links to the M5, and plentiful free parking is available on site.
- Processing, printing and checking order paperwork before it is issued to our production facility to ensure that there are no errors.
- General filing and scanning of paperwork onto our database
- Sending order confirmations to customers and arranging the correction of any errors that may be flagged
- Assisting our drivers or external couriers with address or delivery queries as required.
- Dealing with order queries or complaints from customers, liaising with transport companies to retrieve POD's, locate late or missing deliveries, chasing up orders that have been delayed during the manufacturing process with our production team and ensuring that any queries or problems are resolved to the customers satisfaction.
This is a part-time, permanent position. The hours of work are Monday-Friday, 9-2:30, with 30 minutes for lunch.
28 days annual leave per year is offered inclusive of bank holidays and the annual Christmas shutdown. Additional holiday is awarded at long-service milestones.
Job Types:
Part-time, Permanent
Part-time hours: 25 per week
Salary:
£13,750.00 per year
Schedule:
- Day shift
- Monday to Friday
- No weekends
COVID-19 considerations:
Social distancing, hand sanitiser, mask where appropriate.
Ability to commute/relocate:
- Bridgwater, Somerset: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- Please explain how your skills and experience make you a good fit for this role.
Education:
- GCSE or equivalent (preferred)
Experience:
- Administrative: 1 year (preferred)
- Customer service: 1 year (preferred)
Work authorisation:
- United Kingdom (preferred)
Work Location:
In person
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