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Call Centre Operator
2 weeks ago
Billingham
Permanent
Full time hours per week
Monday - Friday - Set shift pattern ranging from 10:00am start - 8:15pm finish
£10.77 p/h plus bonus
Call Centre Interviewer required with an immediate start.
6 month probationary period.
Description:
This will involve conducting outbound market research interviews with members of the public; this does not include selling of any kind.
You need the ability to keep the interviews as short and as engaging as possible, in order to get good quality answers, ensuring the conversation remains on track.
As our computer-assisted telephone interview facility is continuing to expand, we now have a vacancy for a full-time telephone interviewer.
Responsibilities:
- Interviewing the general public via telephone to receive respondents' views and opinions on specific topics.
- Meeting performance and quality targets.
- Quality control checking of upandcoming surveys.
- The ability to understand our personalised computer system.
- Communicating with team leaders to report feedback.
- Additional duties in other departments when the demand is high.
- Professional and polite telephone manner.
- Good basic computer knowledge.
- Excellent communication skills.
- Team Player.
- Organised and selfmotivated.
- Previous Call Centre experience.
Job Types:
Full-time, Permanent
Salary:
£10.77 per hour
Benefits:
- Free parking
- Onsite parking
Schedule:
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus scheme
- Performance bonus
Work Location:
In person
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