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Digital Learning Specialist

3 months ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom PARKDEAN RESORTS LIMITED Full time
Digital Learning Specialist - Learning & Development


A motivated and dynamic individual with a passion for supporting team members and managers to learn and professionally develop through effective and engaging learning programmes.


The Digital Learning Specialist role supports the Head of People and People Development Manager, to provide solutions through the Flow E-learning platform to support other development programmes and career pathways.


The role will also involve working with a wide range of stakeholders across the business to produce quality, blended learning material.


  • Partners and consults with business divisions on the best recommended approach to digital learning options and opportunities
  • Create online course materials for key programmes in a variety of formats when required, e.g. eLearning, videos, screen recordings, webinars
  • Maintain and disseminate a suite of regular reports to key stakeholders in the business for training and compliance
  • Administration and responsibility for the management of the LMS (Flow Learning Environment)
  • Coordinate content development projects with SMEs and authors
  • Maintain the LMS (Flow), with accurate personnel and correct information
  • Supports the business relationship with the LMS provider; regularly communicates to understand new updates and potential offerings
  • Compiles business updates that demonstrate the requirement for digital learning, improvements, and successes
  • Manage the Digital Learning Helpdesk
  • Assigning new training, adding new starters, moving managers to correct branches etc.
  • Provide guidance on best practice for content formats and setting up courses on Flow
  • Assist with on boarding of educational technologies to internal and external colleagues
  • Assist with administration of new learning platforms as and when required
  • Keeps updated and informed on digital learning trends inside and outside of the leisure/hospitality sector
  • Manages and assist in adhoc data/reporting requests. Where possible, recommends more intelligent ways to deliver the data/report

Requirements:

  • Competent with the use of Camtasia and Articulate Rise / Storyline
  • Comfortable with learning new authoring tools. Being competent with PowerPoint will greatly support with this.

What we live by & what we look for:

Care | we care about our guests, our people and our communities.

Pace | we make great things happen, making the most of every minute.

Difference | we celebrate difference and encourage each other to be ourselves.

Belonging | we're family, offering a home away from home where people feel safe.

Value | we value all.

Creating amazing memories is in our DNA - is it in yours?

Job Types:
Full-time, Permanent

Salary:
£33,500.00 per year

Benefits:

  • Company pension
  • Discounted or free food
  • Employee discount
  • Flexitime
  • Free parking
  • Onsite parking
  • Referral programme

Flexible Language Requirement:

  • English not required

Schedule:

  • Monday to Friday

Work Location:
One location

Reference ID:
Digital Learning Specialist