Senior Business Analyst

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert:

Location: Flexible – Offices in Swindon, Fareham, Manchester, Birmingham, Glasgow, and London

The opportunity:

Are you solution-focused, with the ability to bring people together to get the right results and outcomes for the business? Are you able to build solid relationships that enable you to influence key stakeholders? Do you enjoy challenging the norm and finding solutions that put the customer at the heart of everything that you do?

Here at Zurich, we are passionate about our people and our customers which is why we are growing our workforce significantly over the next year. As a result, we are looking for a Senior Business Analyst to join us.

Our BA roles involve working on a wide variety of projects for both Life and General Insurance facing projects, tailored to your own development needs. You'll be covering a range of topics from new product and platform launches to technology refreshes and delivering significant business change, whilst maintaining a healthy work/life balance.

Working within our shared service UK Business Analysis team, you will have an opportunity to further develop your analysis skillset in a broad and varied change portfolio. You will also be part of our highly engaged Business Analysis practice, working with like-minded colleagues in a supportive environment to contribute to the maturity of the business analysis capability.

What will you be doing?

• You will provide all of the analysis input required as part of the application migration activity to the AWS Cloud, ensuring that all of the required BA artefacts are produced and signed off by all required stakeholders
• You will work with the project manager to support the Governance process related to your project workstream
• You'll contribute to the planning and be responsible for the analysis approach, adapting organisational standards to meet project goals
• Collaborative by nature, you'll understand the need to work with other areas of the business with the customer at the heart of your focus. You'll be able to drive activity and understand the deliverables involved, as well as meet challenging timelines
• You'll elicit and document business requirements to include functional and non-functional requirements, ensuring the needs of both internal and external parties are reconciled
• You'll perform analysis across the end-to-end business processes to understand the system impacts
• You'll contribute to the functional design of the system, preparing use cases, functional specifications, and other design artefacts
• You'll Work alongside third-party providers to ensure the scoped solution fully meets the business need
• You'll join with peers to share experience and develop best practices to maximise the effectiveness and efficiency of the department and grow your own skillset
• You'll provide support for testing, implementation, and training activities to ensure the seamless delivery of change
• You'll Perform peer reviews for project artefacts to ensure specified standards are attained

What are we looking for?

• Experience working as a Business Analyst on a Cloud Migration Project (Azure or AWS)
• Experience of carrying out Detailed Application Assessments prior to migrating applications to the AWS or Microsoft Azure Cloud
• Experience of documenting and supporting the implementation of a Target Operating Model
• End-to-end experience of the project lifecycle and business analysis experience of IT and business change projects
• Experience with different methodologies and best practices using a range of requirement elicitation and documentation techniques
• Experience in delivering BA artefacts on business and IT change projects
• Experience in documenting business requirements, functional and non-functional specifications or similar
• Experience with system and user acceptance testing
• Experience in business process modelling and tools
• A good understanding of IT and digital technology combined with commercial awareness
• Must be comfortable working with ambiguity, as we're on a new journey where the path isn't always clearly defined
• Must be able to adopt a mindset of continuous improvement
• Must be able to reflect on lessons learnt and incorporate into subsequent deliveries to improve quality, delivery efficiency
• Ideally, Business analysis qualifications (e.g., ISEB or CBAP) a background in Financial Services, would be beneficial or any relevant cloud qualification either at foundation or practitioner level, but if you feel you fit the bill, don't let this stop you. We're more interested in bringing the right talent into the team to help create, develop, and build this cornerstone of the business

Who we are:

At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we're creating a brighter future for our customers, our people and our planet.

With over 55,000 employees in more than 170 countries, you'll feel the support of being part of a strong and stable company who are a long-standing player in the insurance industry.

We've made a promise to each other and every employee; to focus on sustainable impact, to care about each other's wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future.

If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions - then Zurich could be just the place for you. Be part of something great.

Our Culture:

At Zurich, our sense of community is strong and we're particularly passionate about diversity and inclusion, which we've won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs or culture. We want our employees to reflect the diversity of our customers, and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability or any other protected characteristic.

We've an environment that places a real importance on our people's wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We're also committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities.

We're passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we've awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.

So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us. #LI-Hybrid

The financials

• 12% defined non-contributory pension scheme.
• Annual company bonus.
• Income Protection.
• Life cover - four times your salary.

• 25 days holiday a year plus bank holidays.
• You can also request to swap UK bank holidays for days off that have cultural or religious significance to you.
• The option to buy up to an additional 20 days or sell some of your holiday.
• Three days paid volunteering.
• Up to 16 weeks' full pay for maternity, paternity and adoption leave.

• Access to Private medical insurance.
• Virtual GP appointments.
• Discounted gym membership.
• Free flu jab.
• Access to a wealth of support from our wellbeing partners.

• Creating a brighter, more sustainable future underpins all that we do here in Zurich. We were the first insurer to sign the 'UN Business Ambition for 1.5 ̊C' pledge.
• Our charitable arm, Zurich Community Trust, has awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.