Head of Insights

1 week ago

London, Greater London, United Kingdom DiverseJobsMatter Full time
Job Description

At we, it's our mission to make it possible for more people to experience the opportunities a career in finance brings, through our accessible qualifications and supportive community.

We are the UK's leading qualification and professional membership body for vocational accountants. We pride ourselves on providing practical qualifications that meet the needs of both employers and employees, as well as products and services to support our members and customers throughout their careers.

Term: Fixed Term Contract (6 months)

Hours: Full time (35 hours per week)

Location: We have hybrid working in place, with 1-2 days per week, in our office in Canary Wharf.

What exactly will you be doing?

As the Interim Head of Insight, you will leverage your expertise to provide invaluable strategic insights that drive policy and business development, enhancing the value we deliver to our esteemed members and stakeholders. With a keen eye for innovation, you will design and implement a comprehensive research and insight framework, aligned to our overarching objectives and priorities.

This is a unique opportunity for a forward-thinking leader to shape the future of our organisation through groundbreaking research and data-driven insights. If you thrive in a dynamic environment and possess a passion for driving positive change, we invite you to join our team and embark on this exciting journey.

Major objectives

The major objectives for the role are:

Design and implement a comprehensive research and insight framework and plan that aligns with our objectives and priorities.

Develop and maintain relationships with key stakeholders, both within and outside the organisation, while overseeing the collection, analysis and dissemination of actionable data to support decision-making processes.

Effectively communicate findings to diverse audiences, including preparing detailed presentations for Executive Leadership Teams, Senior Leadership Teams, and boards/committees.

Ensure the integration of market trends and customer needs into strategic and business planning, while managing the research and insight budget and resources efficiently.

Establish common methodologies and tools for customer research across the organisation, mentoring colleagues and fostering a collaborative environment to build understanding and buy-in for evidence-based decision-making.

What are we looking for?

Ability to design and execute large-scale research projects and deliver actionable insights, with comprehensive knowledge of different research methods and their application in generating insights.

Strong leadership skills, with experience in managing and developing teams in a matrix environment.

Excellent analytical and critical thinking skills, with a strong proficiency in research design and data analysis.

Significant senior managerial experience in planning, organising, managing, developing and directing strategic insight and research activities across multi-disciplinary and complex areas of work.

Strong stakeholder management and strategic partnership experience.

Outstanding track record of contributing to corporate and cross-organisational business strategy, with demonstrable excellent influencing, negotiating skills and political judgement, proven success in building productive professional relationships and partnerships.

What are the benefits?

At we believe in treating our staff well and this is reflected in our wide-ranging benefits, which include:

Hybrid working (1-2 days per week in our London office) and opportunities for further flexible working.

25 days' annual leave, increasing one day per year up to a maximum of 30 days plus bank holidays.

Great pension scheme, life assurance, and critical illness cover.

Health cash plan.

Enhanced maternity and shared parental leave contributions of up to 6 months' full pay depending on the length of service.

Regular wellbeing initiatives.

Cycle2Work scheme and much more.

Closing Date: The planned closing date for this role is 3 June 2024 at 17.00, however, we reserve the right to close the role earlier than planned.

It's an exciting time to join us and we would love you to join us on our journey. In 2023 we achieved one-star company status in the Best Companies survey, and we have recently launched our strategy to 2030.

We are committed to being an inclusive and welcoming place to work. We encourage applications from diverse candidates and make recruitment decisions based on skill and experience. We have a Diversity and Inclusion (D&I) Champions group, which leads on our D&I strategy and organise events to celebrate and raise awareness. We are a disability-confident committed employer and have signed up to the Race at Work Charter. We have also signed up for the Women in Finance Charter, and in 2022 we exceeded our target for appointing females into senior positions.

Come and help us to make us an even better place to work

Interested?

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