IT Support Technician

1 week ago


Bristol, Bristol, United Kingdom Hays Specialist Recruitment Limited Full time
1st Line 2nd Line IT Support Technical Support Windows Bristol Contract O365 Hardware Troubleshoot IT

Your new company

A high profile organisation based in the quickext growing _"Tech hubs"_ in the South West have undergone major digital change and transformation are now in need of seasoned, confident, reliable IT Support Technicians to join their growing and establishedinfrastructure teams.


Your new role

The post-holder will be responsible for supporting the team with a back-log of IT Infrastructure tickets, confident in providing 1st - 2nd Line support to internal and external end-users.


What you'll need to succeed

  • Handson 1st 2nd Line IT Hardware Troubleshooting / O365 / Windows 10 support experience
  • Exceptional communication skills to support internal and external endusers
  • Some exposure to MAC Troubleshooting would be advantageous
  • ITIL Certified or understanding, alongside Ticket Management and Help Desk exposure

What you'll get in return
A rewarding contract with a competitive daily rate and a strong chance of extension following the initial contract term. You will have the ability to work within a major change and digital transformation environment. It will also provide good experience forthose wishing to work with public sector organizations in the future.

What you need to do now

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.


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