Customer Service Trainee

1 week ago

Biggleswade, Central Bedfordshire, United Kingdom Travis Perkins plc group Full time

Customer Service Trainee (Biggleswade TP)
Are you looking to kick start your career or grow your career in a different industry?

Keen to work for one of Britain's Top Employers?

If you're passionate about customer service, teamwork and sales and want the opportunity to earn whilst you train for a nationally recognised qualification, we want to hear from you

We're looking for individuals with the potential to be future leaders within our business.

You'll be someone who is keen to immerse themselves and work across all areas of our businesses with the ambition and desire to build a long lasting, successful career with us.


What are we looking for?
Well, we're open to people from all walks of life.


You could be someone who knows the sector or you could be someone taking your first steps into the world of construction.

All you need is the ability to quickly make relationships with customers and we'll teach you the rest.


Future leaders of our business are critical to our success and that's why we're recruiting new Apprentices who are keen to immerse themselves and work across all areas of our branches with the ambition and desire to build a career with us.


What you start as with us is not necessarily what you become with us, for example, the person writing this advert right now started as a forklift driver with us and is now a recruiter and undertaking a degree in HR.

All of this was done through Travis Perkins and the support and guidance received along the way.

We can help you find your thing all you have to do is take that first LEAP.

What's in it for you?


A competitive salary and benefits which include 22 days holiday, a half yearly colleague bonus and colleague discounts across the Travis Perkins Group businesses.

We also have a number of online discounts at leading retailers from theme parks to eating out and cinemas. Our working hours also offer a great work life balance - most of our customers choose to enjoy their weekends and bank holidays which means you can too

How will we support you?
Right from the start of your career with us, you'll be supported in your development.

You'll join our Certificate in Merchanting Programme, a 12 month Apprenticeship that will give you the tools to be successful in your role.

Over the length of your apprenticeship programme, you'll explore:

  • Our safety culture within branch
  • The products we sell and the services we provide
  • What makes us different and keeps us as the number one choice for our valued customer base


Our Apprenticeships are focused on your development and factor study time into your working week, so you can achieve your qualification without affecting your work-life balance.

We provide you with a fantastic support network through; 1:1 coaching, mentoring and technical and skills training to enable you to progress your career with us.

Along the way, our experienced team will provide you with plenty of support to ensure you get the best out of your Apprenticeship.

And it doesn't have to end here, as we have a suite of Apprenticeship programmes that can support you to continue to develop your career with us, all the way up to the Boardroom.


What will you be doing?
There is no such thing as a typical day in Branch life at Travis Perkins.

What you can expect is to gain exposure across a number of areas within your branch, allowing you to see where your strengths and interests lie and the direction you would like to develop your career in.


Your role responsibilities will require you to:

  • Talk to customers on our trade counter, building strong relationships that keep them coming back to Travis Perkins
  • Support our customers with their purchases by providing information on our products, preparing quotes, fulfilling their orders in the yard or taking sales over the phone.
  • Work with a friendly, down to earth team to provide the 5* service our customers have come to expect from us

Does this sound like you?
We hope you can say 'Yes' to all of the characteristics below - they are in the DNA of all our fantastic Apprentices

Are you someone who:

  • Knows what great customer service looks like, and how to provide it.
  • Is able to build relationships with people at all levels and enjoys working within a sales environment
  • Loves to learn, develop and expand their knowledge
  • Is comfortable working with technology and keen to be a part of Travis Perkins' digital transformation

A bit more about us
You may not know much about Travis Perkins, but if you look a bit closer you might be surprised.

Despite our size, we have the values of a family run business and the mindset and ambition of a forward thinking Company.

We pride ourselves on being a great place to work that's why we have been voted one of the UK's Top Employers every year since 2010.We're driving to become a truly inclusive employer.

We want everyone to be at their best and it's our ambition that everyone within our Group feels safe,

  • Customer Service Executive

    1 week ago

    Biggleswade, Central Bedfordshire, United Kingdom Customer Service and Call Centres Full time

    Job Title: Customer Service AdvisorSalary: £11 per hourLocation: BiggleswadeContract: Temporary to PermanentHours: Friday to Monday 9am-5pmCOMPANY PROFILE:If you are looking a full time, fast paced customer service role we currently hiring on behalf of our client in Biggleswade. This role has become available due to expansion of their professional and...

  • Customer Service Adivsor

    1 week ago

    Biggleswade, Central Bedfordshire, United Kingdom Customer Service and Call Centres Full time

    Job Title: Customer Service AdvisorSalary: £11.00 per hourLocation: BiggleswadeContract: Temporary to Permanent,Hours: Friday to Monday pm)Company Profile:This company are going from strength to strength and are busier than ever. They provide a friendly, welcoming team who are all there to create a great working environment especially for new team...

  • Trainee Mortgage Advisor

    1 week ago

    Biggleswade, Central Bedfordshire, United Kingdom Taylors Full time

    Job DescriptionWe are looking for a Qualified Trainee Mortgage and Protection Advisor to join us in Biggleswade working in our well known Taylors Estate Agency. £40k to £60k We are looking for an exceptional person who has the skills, attributes and drive to improve our customers experience throughout the mortgage process.You will need to be adaptable,...

  • Customer Service

    1 week ago

    Biggleswade, Central Bedfordshire, United Kingdom Jark (Stevenage) Ltd Full time

    Jark Stevenage are urgently recruiting for Part Time Customer Service Advisors for a major distributor based in Buntingford. This is an established company with strong growth with excellent prospects of progression.As a Customer Service Advisor your duties will include but are not exclusive to:Inbound & Outbound calls to customers and other branches...

  • Marketing Trainee

    1 week ago

    Biggleswade, Central Bedfordshire, United Kingdom Liebherr-Great Britain Ltd. Full time

    A vacancy has arisen within our Marketing Department based in Biggleswade for a Marketing Trainee. The role contributes to the success of Liebherr-Great Britain Ltd by assisting with the marketing plan and public relations initiatives that focus on increasing sales, supporting company growth and creating heightened brand awareness of Liebherr-Great Britain...

  • Customer Service Administrator

    4 weeks ago

    Biggleswade, Central Bedfordshire, United Kingdom Redwood Appointments Full time

    Are you looking for a new challenge in customer service? Then we have the perfect opportunity for you We are looking for a Customer Service Administrator to join our client in Biggleswade on a six-month fixed-term contract. In this role, you will play a critical part in supporting team members and contributing to the success of the business. The Customer...

  • Customer Service Administrator

    1 month ago

    Biggleswade, Central Bedfordshire, United Kingdom Redwood Appointments Full time

    Are you looking for a new challenge in customer service? Then we have the perfect opportunity for you We are looking for a Customer Service Administrator to join our client in Biggleswade on a six-month fixed-term contract. In this role, you will play a critical part in supporting team members and contributing to the success of the business. The Customer...

  • Trainee Lettings Negotiator

    2 weeks ago

    Biggleswade, Bedfordshire, United Kingdom Taylors Full time

    Job DescriptionUncapped CommissionWe’re looking for a highly motivated Trainee Estate Agent who will develop into a Lettings Negotiator within our fantastic residential Lettings team in Biggleswade.The Trainee Estate Agent / Lettings Negotiator is an entry level role where you will learn all aspects of residential lettings and be taken through an industry...

  • Customer Service Executive

    1 week ago

    Biggleswade, Central Bedfordshire, United Kingdom Osborne Appointments Full time

    Customer Service ExecutiveDo you enjoy Wellness Wednesdays?Are you an enthusiastic individual looking to join an energetic team?If so I may have the role for youOA are working with a client based in Biggleswade who are looking for a Customer Service Executive to join their team. The main responsibility of this role is to ensure that the customers journey...

  • Customer Service Administrator

    1 week ago

    Biggleswade, Central Bedfordshire, United Kingdom Liebherr-Great Britain Ltd. Full time

    A vacancy has arisen for a six month fixed term contract for a Customer Service Administrator for the Refrigeration division at Biggleswade. The role contributes to the success of the Liebherr-Great Britain Refrigeration and Freezing division by providing office support services and administrative activities for all team members.Your Responsibilities as a...

  • Customer Service/Sales

    1 week ago

    Biggleswade, Central Bedfordshire, United Kingdom Ceema Recruitment Full time

    Internal Sales Person Based in Biggleswade, Ceema offer a range of services including mechanical / electrical and electronic design, prototype / production assembly and has it's own in house recruitment agency. Main Purpose of the Job: The Internal Sales Person acts as the first point of contact with the customer, portraying a professionalism and...

  • Customer Service Advisor

    1 week ago

    Biggleswade, Central Bedfordshire, United Kingdom 1st Choice Recruitment Full time

    Customer Service AdvisorOpportunity to join a well-established business located in Biggleswade, due to business growth our client is looking to expand their customer service department in line with their development.Duties Processing customer orders Running and monitoring the chat box customer interface General Admin Tracking orders and keeping customers up...

  • Customer Service Executive

    1 week ago

    Biggleswade, Central Bedfordshire, United Kingdom Zeus Packaging Full time

    SUMMARY OF ROLEThis role contributes to a thriving sales environment, working in conjunction with operations, external sales, finance & procurement. The Postholder will deliver great customer services, with the ability to understand and meet the needs of clients who need assistance.Whilst primarily ensure the customer journey from Quote to Order, Delivery to...

  • Customer Service Administrator

    1 week ago

    Biggleswade, Central Bedfordshire, United Kingdom Allstaff Recruitment Full time

    Allstaff Recruitment are currently seeking a Customer Service Administrator based in Biggleswade on a 6 month fixed term contract basis.- Summary of the_ Customer Service Administrator _role _Salary: £27,000 per annumLocation: BiggleswadeType of Contract: 6 Month fixed term contractHours: 40hours a week- The role _As the Customer Service Administrator, your...

  • Customer Service Administrator

    1 week ago

    Biggleswade, Central Bedfordshire, United Kingdom Smart 10 ltd Full time

    Job Title: Customer Service AdministratorSalary: £11 per hour - £26k per annum once permLocation: BiggleswadeContract: Temporary to PermanentHours: Monday to Friday 08.00am to 5.30pmCOMPANY PROFILE:If you are looking a full time, fast paced customer service role we currently hiring on behalf of our client in Biggleswade. This role has become available due...

  • Customer Service Executive

    1 week ago

    Biggleswade, Central Bedfordshire, United Kingdom Adecco Full time

    Job Title: Customer Service Executive (Permanent Position)Location: Biggleswade, BedfordshireSalary: Up to £26,000 per annum (Holidays, Parking, Pension and more)Working Hours: Monday-Friday 8:30am - 5:30pm (1 hour lunch) (Office based)We have an excellent opportunity for a highly motivated individual to join our client in Biggleswade within their Internal...

  • Customer Service Executive

    1 week ago

    Biggleswade, Central Bedfordshire, United Kingdom Adecco UK Full time

    Job Title: Customer Service Executive (Permanent Position)Location: Biggleswade, BedfordshireSalary: Up to £26,000 per annum (Holidays, Parking, Pension and more)Working Hours: Monday-Friday 8:30am - 5:30pm (1 hour lunch) (Office based)We have an excellent opportunity for a highly motivated individual to join our client in Biggleswade within their Internal...

  • Customer Service Advisor

    1 week ago

    Biggleswade, Central Bedfordshire, United Kingdom Recruit With Ease Full time

    We are recruiting for our client in Biggleswade who are looking for Customer Service Advisors.This position will be based in Biggleswade, on a Full-time, temp to permanent basis.Responsibilities will include: Inbound and outbound calls to customers and their internal branches. Processing customer's website placed orders. Processing internal branches placed...

  • Customer Service Executive

    1 week ago

    Biggleswade, Central Bedfordshire, United Kingdom Smart 10 ltd Full time

    Job Title: Customer Service AdvisorSalary: £11.00 per hourLocation: BiggleswadeContract: Temporary to Permanent,Hours: Monday to Friday pm)Company Profile:This company are going from strength to strength and are busier than ever. They provide a friendly, welcoming team who are all there to create a great working environment especially for new team...

  • Customer Service Representative

    1 week ago

    Biggleswade, Central Bedfordshire, United Kingdom HBC Logistics Full time

    A hugely successful logistics company currently based in Biggleswade specialising in Same Day deliveries, Warehouse Storage, Pallets, Overnight, European and International deliveries is looking for an outgoing, ambitious Customer Service Representative who will join our team in providing a top quality, market leading logistics service.Benefits include:...