Apprenticeship Administrator

2 weeks ago


Exeter, Devon, United Kingdom PMA Full time

MOUNT PLEASANT HEALTH CENTRE


Nexus Primary Care Network (PCN) is a collection of five practices serving a population of 40,000+ patients in the Exeter area.

Nexus PCN is comprised of Mount Pleasant Health Centre, The Heavitree Practice, South Lawn Medical Practice, ISCA Medical Practice & Hill Barton Surgery.

Each of the five practices in Nexus have signed up to the Network Contract DES which details their core services and entitlements.

Nexus is a patient focused multi-disciplinary team providing healthcare excellence to meet the needs of our diverse community, whilst also supporting healthy lifestyles through motivation and self-education, and always ensuring the right care is provided at the right time and in the right place.


What will the apprentice be doing?


The duties and responsibilities to be undertaken by the Apprentice may include any or all of the items in the following list.

This is not an exhausted and duties may be varied from time to time under the direction of Operations Manager, dependent on current and evolving workload and staffing levels.

Support for the Occupational Health Team

  • Booking in patients for initial assessments
  • Simple follow up calls
  • Data collection helping to collate outcome measure data
Monthly stats reporting

  • Ordering some simple pieces of equipment as and when required.
  • Answering calls from patients being a first point of contact in the office for patients
  • Attend the admission avoidance meetings on behalf of the OTs / Dietician teams to help identify/highlight patients at risk of hospital admission
  • Helping with cognition clinics booking patients in, organising the dates as well as, securing the rooms
  • Care home admin work

Support for the Dietitian Team:

  • Help maintain waiting lists
  • Arrange / rearrange appointments
  • Request samples of nutritional supplements
  • Follow up calls regarding preferences for nutritional supplements
  • Help arrange meetings

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Business Admin level 3 Apprenticeship Standard
  • Training in the workplace provided by PMA Ltd
  • Functional skills maths and English, if required
  • You will have on the job training within the organisation and have an assigned assessor who will provide you with additional training sessions and assessments to gain the business administrator qualification

Requirements and prospectsDesired skills and personal qualities

  • Communication skills
  • Team working
  • Patience

Qualifications

  • GCSE or equivalent English (Grade Grade 4/C or above) desirable
  • GCSE or equivalent Maths (Grade Grade 4/C or above) desirable

What is the expected career progression after this apprenticeship?
Career progression within the company or primary care network.

Annual wage
The pay rate will be agreed upon appointment

Working week
Our Operating hours are Monday - Friday 8.30am - 6.00pm. The trainee will be able to meet the minimum requirements in terms of work experience hours.

Total hours per week: 30 hours a week

Expected duration
20 Months

Apprenticeship level
Advanced
Level 3 (A level)

Reference number

VAC

Positions
1 position available

Job Type:
Apprenticeship

Salary:
£8,236.80 per year

Schedule:

  • Monday to Friday

Education:

  • GCSE or equivalent (preferred)

Language:

  • English (required)

Ability to Commute:

  • Exeter (preferred)

Work Location:
In person

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