Pa to Deputy Group Director of Customer Experience

2 weeks ago


London, Greater London, United Kingdom Fill My Vacancy Full time

Summary Are you a recent graduate or someone keen to explore working for a leading charity and housing provider? Maybe you're both. If so, all the better. Our client is looking for a conscientious self-starter who can provide professional and efficient support servicesto a director and their department.

Done well, this is much more than a PA role.

This is a role that intuitively supports what needs doing across the department; from assisting with recruitment and people issues through to project and event management this role truly has a hand in ensuringthe department is running effectively and staff are well placed to deliver for customers.

You will work closely with the Director and their senior management team, but you will also represent the Director with residents and stakeholders.


Main Responsibilities:

  • Supporting the Deputy Group Director of Customer Experience with their daytoday workload including diary and meeting management
  • Be the go to person for the Director and senior team to get things done
  • Support and assist all members of the team to ensure a firstclass service is delivered to residents at all times
  • Be at the centre of all communications
  • Supporting the management of complaints across them through high quality administrative support
  • Ensure the departments data quality is always exceptional
  • Event management including team, department and stakeholder meetings
  • Organising meeting rooms and taking and sharing minutes
  • Ensuring all files, data and documents are stored central
Existing post holders have used this role to get a thorough grasp of the organisation and its needs and provide a launchpad into various other departments - it really could be the beginning of a great career in customer service, housing or many others, offeringyou the opportunity to gain real insight into how a director works and to collaborate with them on a daily basis

If this sounds like the challenge you're looking for, then they'd love to hear from you.

Benefits:

In return they offer:

  • Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
  • Generous pension scheme
  • Enhanced maternity, paternity and adoption pay they offer enhanced maternity and adoption pay in addition to statutory entitlements (qualifying period may apply)
  • Employee assistance free confidential advice and counselling services provided by independent specialist organisations
  • Health cash plan
  • Staff discounts they give their staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance and much more
  • Interest free loans: season ticket loan, tenancy deposit loan and training loan
  • Cycle to work scheme
  • Life Assurance x 4 annual salary
How to apply

  • Applications close at 23:59 on 4 January 2023.


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