Customer Service Assistant
2 weeks ago
Customer Assistant - Customer Service Advisor
Location - Stansted Airport
Pay - competitive rate plus excellent benefits (4am-6am get an additional 20% premium for the unsociable hours)
Contract - 24.5 hours per week, plus overtime, permanent
Working pattern - 2 week rolling shift pattern between the hours of 3am-10pm - must be able to start at 3am
Customer Service advisors have a very exciting role to play in our stores, building rapport with our customers, providing them with an enjoyable journey, sharing your knowledge, passion, and enthusiasm for our luxurious products.
Your responsibilities will be to:
- Deliver an individualised world class service experience for every customer
- Maximise sales opportunities using world class service skills and knowledge of products and promotions
- Demonstrate positive personal behaviours and a cando attitude
- Work independently or as part of a team to achieve operational standards across the store
What do you need, to be a customer assistant at World Duty Free?
- Passion about working in a team
- Flexibility to adapt to the fastpaced environment
- Good communication skills
- Selfmotivation, enthusiasm, and professionalism
World Duty Free will provide a
full induction and comprehensive training, to ensure the best start for you and your new role.
You will work alongside some fantastic, experienced colleagues who will support your
learning and encourage your
growth and career
development.
benefits will include:
- Company bonus scheme
Employee Assistance programme
- Confidential advice service to support our teams on a range of issues including, personal & financial your wellbeing is important to us
- Discounts on products for our staff, family, and friends
- Travel discounts
- Free parking
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