Housing Assistant

2 weeks ago


Edinburgh, Edinburgh, United Kingdom Pertemps Network Group Full time

Housing Assistant:

£12.81 Per Hour

  • Full Time
    Temporary

Edinburgh, City of Edinburgh

Administration

Job Description:

Housing Assistant

Rate of pay - £12.81 per hour

-
Hours:

  • Mon-Fri, 36 hours per week
-
Duration:

  • Temporary ongoing
-
Location:

  • Craigmillar (North East Locality)
  • Successful applicants will provide admin support to a busy housing department. Experience working within a housing/homeless or similar service environment is desirable along with having a full UK driving licence.
  • This department deals mostly with temporary accommodation.
-
Duties to include:

  • Revenue collection
  • Small Balance letters
  • Bills from suppliers
  • Broken metres
  • Handling sensitive and personal information in line with appropriate policies and confidentiality guidelines.
  • Gas force entries
  • Working within a team of business support staff dealing with customer's issues and service requests through provision of information, guidance, or progressing requests to wider services.
  • Using appropriate systems to process service requests or updates for wider services.
  • General admin duties such as dealing with the mail
    Successful applicants must:
  • Have knowledge of IT systems such as outlook, word, excel
  • Have excellent customer service skills
  • Be able to deal with members of the public in difficult situations Have excellent time keeping skills
  • Be honest, trustworthy and punctual
  • Have good problem solving skills
    A basic disclosure will be required for this role at a cost of £25Pertemps**:

Sarah O'hara
Division 263
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