Housing Assistant
2 weeks ago
Housing Assistant:
£12.81 Per Hour
- Full Time
Temporary
Edinburgh, City of Edinburgh
Administration
Job Description:
Housing Assistant
Rate of pay - £12.81 per hour
-
Hours:
- Mon-Fri, 36 hours per week
Duration:
- Temporary ongoing
Location:
- Craigmillar (North East Locality)
- Successful applicants will provide admin support to a busy housing department. Experience working within a housing/homeless or similar service environment is desirable along with having a full UK driving licence.
- This department deals mostly with temporary accommodation.
Duties to include:
- Revenue collection
- Small Balance letters
- Bills from suppliers
- Broken metres
- Handling sensitive and personal information in line with appropriate policies and confidentiality guidelines.
- Gas force entries
- Working within a team of business support staff dealing with customer's issues and service requests through provision of information, guidance, or progressing requests to wider services.
- Using appropriate systems to process service requests or updates for wider services.
- General admin duties such as dealing with the mail
Successful applicants must: - Have knowledge of IT systems such as outlook, word, excel
- Have excellent customer service skills
- Be able to deal with members of the public in difficult situations Have excellent time keeping skills
- Be honest, trustworthy and punctual
- Have good problem solving skills
A basic disclosure will be required for this role at a cost of £25Pertemps**:
Sarah O'hara
Division 263
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