Customer Service Administrator

1 week ago


Winchester, Hampshire, United Kingdom Pertemps Southampton Full time
Customer Service Administrator
£23,000 per annum + Annual Bonus
Permanent
Southampton SO21

Pertemps are currently recruiting for an experienced Customer Service Administrator, this is to join an international renowned manufacturing company based in Colden Common in Winchester.

This is an amazing opportunity to join an established manufacturing company.
This Customer Service Administrator role is a permanent vacancy to start ASAP.

The post holder will be working within a busy Customer Services Department and reporting directly into the Customer Services Manager.

The Customer Service team is a small team of 4, so you will be joining as the 5th person. It is an experienced, lively andfriendly team that pride themselves on working efficiently together.

Overview of this Customer Service Administrator role:

  • Process and fulfilment of web orders
  • Handling and processing credit card payments over the phone using Paypal
  • Assisting Customers Services with expediting of customer orders
  • Participating with weekly invoice check
  • Answering inbound calls
  • Providing back up assistance to the office administrator during holidays
  • Responding to the doorbell
  • Sending various Certificates to customers upon request
  • Requesting and providing freight quotes from our despatch team
  • Supporting UK Customer Services staff with processing of UK orders
  • Monday to Friday 08: hour lunch break)
- £23,000 per annum + annual bonus

  • Southampton SO21

Person Specification:

  • Minimum 2 years relevant experience
  • GCSE in Maths & English
  • A LEVELS or equivalent highly desirable
  • Full Driving Licence

Other benefits of the Customer Service Administrator role:

  • 25 days holiday
  • Annual bonus
  • Pension
  • Free parking onsite


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