Finnish Speaking Customer Support Representative

1 week ago


Watford, Hertfordshire, United Kingdom Language Matters Full time

One of the largest medical technology companies in the world has an exciting vacancy for a Finnish speaker to join their customer support team in Watford.

The successful applicant will be responding to enquiries from customers concerning medical devicesand services in a helpful, professional and emphatic manner.

The client provides all necessary equipment, on-boarding and training to be able to work remotely as a hybrid model will be in place (2 days from the office and the rest from home).

Working hoursare Monday to Friday / - 15:30h.

Your responsibilities will include:

  • Demonstrating empathy, patience and resilience while safely assisting customers
  • Maintaining knowledge of the system and products by keeping up to date and providing guidance and advice on the products and services

About you:


In order to succeed in this role, you should have a customer-focused approach and be fluent in Finnish and English, both written and spoken.

This is an exciting role for a passionate, dedicated and motivated Customer Support Representative to be involvedin a growing customer support team where you will gain invaluable experience working in a medical technology company.

In return, you will receive great additional benefits and a very generous holiday package - reach out to us today to find out more details

Profile:

  • Required to be fluent in Finnish to a native level
  • Fluency in written and spoken English
  • Previous experience in a customer service, customer support or help desk role would be desirable
  • Experience or knowledge of medical equipment and an interest in the healthcare industry is a plus
To apply, please send your CV in English and in Word format to Joana.
languagematters is acting as an employment agency in relation to this vacancy.

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