Er Advisor

1 week ago

Crewe, Cheshire East, United Kingdom Head Office Full time

The Opportunity:


As an ER Advisor for Swansway you will play a significant role in contributing to the success of the HR function.

The ER Advisor will be required to provide a wide range of support to our dealerships with frequent travel to the sites.

The ER Advisor will act as the first point of contact for managers regarding all HR issues, manage complex projects and be effective in proactively managing and prioritising their own workload and tasks.

This role gives a unique opportunity to really make your mark on the HR team at Swansway.

Working within a small team we employ colleagues that have a strong work ethic and that are happy to challenge and suggest improvements and better ways of working.


More about the role:

  • Manage and coach managers on ER cases including; absence, flexible working, grievances and disciplinaries.
  • Note taking during employee hearings.
  • Manage Occupation Health referrals.
  • Manage formal performance management cases and actively coach managers to handle performance cases.
  • Frontline support of HR queries.

More about you:

  • Previous HR experience at an Advisor level.
  • CIPD Qualified or working towards.
  • Experience of working with HR systems.
  • Experience of managing employee relations cases.
  • Proactive approach to work with effective planning and prioritising of workload.
  • Working knowledge of employee relations and employment law.
  • Commercially astute.
  • Strong organisational and time management skills.
  • Demonstrates tact and diplomacy with a confidential and professional approach.

A bit more about the family:

Founded in 2003 by Michael Smyth and his three sons, David, Peter and John, Swansway has grown from five motor dealerships in Cheshire and the West Midlands to the 20 dealerships we have today.

From Birmingham in the South to Carlisle in the North we partner with eleven brands including; Audi, Volkswagen, Land Rover, Honda and many more.


We're expanding our own-brand, Motor Match our used sites, and we don't stop at dealerships; we operate four Volkswagen Group Trade Part Centres, an Accident Repair Centre, a Group Fleet Sales Centre and an eBay shop re-cycling obsolete parts.

All this is supported by our Head Office in Crewe.


But, it's not what we do that makes us the company we are, it's how we do it; it's our family heritage that sets us apart, with the Smyth family playing a hands-on role in the day-to-day running of the business; we genuinely care about our customers and our Swansway family and that makes us a great place to work.

We live by our caring, honest and proud values which is why our long service boards are brimming with names who've been with us five, ten and fifteen years

Benefits of working for Swansway Group:

  • Free on-site parking
  • Holidays that increase with length of service
  • Your Birthday off
  • Company Pension Scheme
  • Life Assurance
  • Death in Service Benefit
  • Long service recognition
  • Annual flu jab
  • Discounts on products and services that extend to your family and friends
  • Cycle to work scheme
  • Employee recruitment referral payments
  • Employee assistance programme and counselling service
  • Occupational health services
  • Flexible working patterns
  • Car Benefit Scheme for employee or family

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