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Director of MICE

3 months ago


Egham, Surrey, United Kingdom Fairmont Windsor Park Full time

Located in a picturesque countryside setting, boasting over 200 charming bedrooms and more than 30 luxurious suites, the hotel offers exceptional dining venues, sophisticated event spaces, and a wellness-focused destination complete with a lavish spa and state-of-the-art fitness facilities.

Fairmont Windsor Park Hotel is currently seeking a Director of MICE to collaborate closely with the Senior Management Team in enhancing the MICE business.

As the Director of MICE, your primary objective would be to strategize, nurture leads, and build a dynamic events team.

A proven track record of success in MICE within the upscale segment is essential, coupled with a results-oriented approach to cultivating and overseeing key accounts.

Emphasizing our position as a key player in the luxury country house market for meetings and events, the ideal candidate must embody our values and ensure all client interactions are conducted with professionalism and finesse.

Roles and Responsibilities:
  • Successfully achieving performance goals.
  • Leading the team towards meeting predetermined budgets.
  • Supporting the proactive sales team in securing new accounts and nurturing existing ones.
  • Cultivating relationships with pivotal meeting and event planners.
  • Aiding in the planning and execution of promotional events within the property.
  • Contributing to periodic summary reports.
  • Overseeing weekly revenue optimization meetings.
  • Guiding daily meetings and events sales activities.
  • Developing and executing marketing plans for hotel meetings and events.
  • Assisting in devising annual budgets and action plans.
  • Supervising the team, establishing objectives, KPIs, PDPs, and conducting one-on-one sessions.
  • Effectively managing third-party relationships to ensure prompt response times and high service standards.
  • Boosting business center operations in collaboration with center teams to enhance local sales activities.
  • Demonstrating a successful history of B2B MICE & Groups growth in the conference/meeting room sector.
  • Showcasing strong Customer Relationship Management skills.
  • An educational background at the degree level in a relevant field would be advantageous.
  • At least three years of experience in leading high-performance teams in the meetings and events industry.
  • Proficiency in Microsoft Office, Salesforce, and Delphi.
What we offer:
  • A competitive salary package.
  • Generous service charge benefits.
  • 28 days of paid holiday, with an additional 5 days granted after 5 years of service.
  • Exclusive discounted rates for hotel rooms across our properties, for you, your friends, and family.
  • Superb Training and Development opportunities.
  • Complimentary Meals during shifts.
  • Tastecard membership.
  • Accor Benefits.
If you believe you are a suitable candidate for the Director of MICE position, we invite you to submit your application today.