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Operational Support Grade

3 months ago

Bridgend, Bridgend county borough, United Kingdom G4S Full time

Location:

BRIDGEND

Salary:
£11,184.23

Posted: 3 Feb 2023

Closes: 3 Mar 2023

Job Type:
Part Time and Permanent

Business Unit:
UK Central Government Services

Region / Division:
UK & Ireland

Reference: 13126

Role Responsibility:

Operational Support Grade (Security)

HMP Parc, Bridgend

Salary :
£11,184.23 per annum

Part-time (20 hours per week)


Within Care and Rehabilitation Services, the philosophy of our prisons is to rehabilitate offenders and equip them to re-integrate into mainstream society on release.

We seek to normalise prison conditions as far as possible to reflect life in the outside community.

Our aim is to create an environment in which staff and prisoners feel safe and causes of prison stress are minimised.

Central to our philosophy is the relationship between staff and prisoners.

Our training and operational practices emphasise the need to treat prisoners with dignity and respect and G4S staff build positive and supportive relationships with the prisoners in their care.

HMP & YOI Parc accommodates 1038 convicted male adult prisoners and remand/ convicted young offenders and young people in a secure but modern environment.

We now have an opportunity for an Operational Support Grade (Security Officer) to join our team at HMP Parc.

Key Responsibilities

  • To ensure only those staff, visitors and contractors who are authorised to enter the establishment do so.
  • To control pedestrian and vehicle access points safely and securely.
  • To ensure that no member of staff either directly or nondirectly employed leaves the establishment with equipment requiring secure storage such as keys, radios and body worn video cameras.
  • To maintain the establishment running roll count on entry and exit of prisoner escort vehicles.
  • To provide escort duties for contractor vehicles entering the establishment.
  • To be responsible for following searching policies relating to searching the person and searching of vehicles.
  • To provide escort duties for social and legal visitors entering the establishment.
  • To monitor CCTV systems within the Visits Hall.
  • To carry out Control Room Operator duties; Managing UHF radio traffic, monitoring establishment CCTV systems, coordinate response to alarms, control of prisoner movements, answering internal and external telephone traffic and maintaining establishment roll counts.
  • To carry out searches of incoming prisoner property.
  • To accurately record prisoner property.
  • To respond to queries regarding prisoner property.
  • To supervise and task prisoners employed within the property stores.
  • To handle incoming and outgoing prisoner and official mail; To include random monitoring, directed photocopying and testing using indicative testing equipment.
  • To carry out routine and intelligence led monitoring of PIN Phone telephone calls.
The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive.

The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary.

Significant adjustments may require re-examination during supervision and bi-lat meetings and shall be discussed in the first

Key Competencies

  • To be smart in appearance at all times to enable delivery of Front of House expectations.
  • To be IT literate and comfortable with both Windows based and Google operating systems.
  • To be polite and mindful of the needs of all who may be interacted with either in person or via remote communications including staff, visitors and contractors.
  • To work seamlessly with other team members.
  • To be able to contribute to the department and function strategy.


If you join us, you can be sure that you'll find a secure, friendly and professional working environment and be given all the support, training and encouragement you need to build and develop a successful career with us.


G4S Care and Rehabilitation Services is committed to safeguarding and promoting the wellbeing of children and adults at risk and each employee is expected to support these goals.


You must be eligible to work in the UK and must have been resident in the UK for a minimum period of 3 years.

You will also need to provide full details of your employment and education history for the last 5 years as part of the security screening process for this role.