Business Resource Planner

2 weeks ago

Leeds, Leeds, United Kingdom Northern Trains Full time

BUSINESS FUNCTION:
Engineering

GRADE:
Business Resource Planner (Ex-EMR)

SALARY:
£24,406 per annum rising to £30,508 after six months in the role

ROLE TYPE:
On Site

HOURS:35 per week

***
Is Effective Organisation 'Your Thing'?
We are looking for a proactive, highly organised person to provide support within a busy fast-paced environment. Ideally with previously administrative experience, to join our Engineering admin team in our TrainCare Centre (TCC).

You'll be providing a wide variety of administrative support across our TCC to manage maintenance records and support the wider team.

Connecting millions of people and communities across the North is our mission. With 2,500 trains a day, we connect people to jobs, friends, family, and the wonders of the North.

We're improving rail travel, enhancing the experience on board and at stations. Customers are at the heart of our business as we improve performance and create a better way to go.

We're driving economic value and sustainable growth for the North and its people. Our commitment to the environment means reducing our impact and enhancing the world around us.

Make a difference. Make it last. Make it yours. Make it easy. Make it happen. These are our values.

Ready to make them yours? Join us on this journey.

About the role:


As a Business Resource Planner (PAC's Clerk) within our TrainCare Centre (TCC) team, you'll provide a wide variety of administrative support across the engineering department.

You'll be responsible for assisting our production team, by helping our Production Leaders with a comprehensive support service.

You'll report to our Production Managers, working in our Neville Hill TCC in Leeds.

This role is often fast paced, and you'll act as a main point of contact on our TCC for various employees, to help provide support, including sickness, payroll queries and rosters.

If this sounds like your thing, we'd love to hear from you.

Key responsibilities:

This is a varied and challenging role, but here is a taste of what your day-to-day activities could include:

  • Preparing and processing works and sales orders
  • Inputting and maintaining our safety documentation, as it's about working on our Train Care Centres as safely and efficiently as possible.
  • Minute taking to support the wider business
  • The managing of the rosters for the Service Drivers, on the time management system allocating overtime, to ensure we meet minimum staffing levels, as necessary
  • Assisting with sickness absences, including sending medical referrals
  • Providing additional support, where necessary to others in the team

About you:

We are looking for someone with previous administrative experience who is used to working in a busy environment.

You'll have the ability to prioritise and manage your own time, because we need someone who can start helping the team as soon as they join us So, you'll have to be highly organised with a positive attitude to manage everything in a timely manner.


We expect you to have English and Maths GCSE's or equivalent and be a strong team player, who can build strong relationships with the production team and others around you.

You'll need to have excellent attention to detail, ensuring the quality and integrity of the information being recorded.

If you fancy doing your thing as a Business Resource Planner, your greatest strengths will be:

  • Excellent communicator
  • both written and verbal as you'll be working with a variety of internal customers
  • Exceptional organisation and communication skills are key to succeed
  • Adaptable, in order to keep up to date with the everchanging priorities and wider business
  • IT literate, with a variety of systems including good word, outlook and excel, with the ability to learn new systems
  • You must be able to work well autonomously and be able to use your initiative, but also as part of a team, and you'll discover brilliant opportunities to grow and progress within Northern.

Our Benefits:

Because we value our people and reward hard work, we've created a benefits package that we think you'll love.

So, you'll be able to make the most of:

  • Opportunities to progress and grow including comprehensive training schemes and a range of online learning courses.
  • Free Travel on Northern services everyone who works at Northern, plus their partners/spouses and dependents, can travel for free right across our full network of services. *Certain eligibility criteria will apply.
  • Maternity and Paternity Benefits we go above and beyond the standard, and mums can enjoy 9 months' maternity leave on full pay while dads can make the most of 2 weeks' paternity leave on full pay.
  • Employee Assistance Programme advice, support and useful information 24 hours a day, 365 days a year on everything from family issues to lifestyle matters.
You can find out more here.

  • We also have Disability Confident status, which means we're

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