Planner

1 week ago


Leeds, Leeds, United Kingdom Mears Full time

About the Role

:

As a Planner you will support the scheduling of operative and sub-contract resource to ensure effective resource management, delivery of a customer-centric repairs service, and meeting performance targets.

Ensure IT systems are operated effectively, and schedule of rate codes are inputted correctly.

Monitor and update repairs on an ongoing basis, ensuring job status is maintained.

Focus on the customer experience by maintaining a professional communication approach with all stakeholders and adhering to Health & Safety standards.

Act as a key communicator between residents and maintenance workers, ensuring timely and accurate information flow.

Collaborate with team members to deliver efficient and productive services, aiming for high levels of satisfaction.

Adhere to company policies and procedures and ensure company assets are well-maintained. Provide support to other planners as needed, attending meetings and training sessions.

Role Criteria:

  • Previous experience in an administrative or Planning role
  • Strong communication skills
  • Proficient in IT
  • Ability to meet deadlines effectively
  • Preferably with experience in social housing

Benefits we offer

  • 25 days annual leave plus bank holidays
  • Access to EAP including counselling sessions
  • Annual Mears Fun Day to appreciate hard work
  • Volunteering Leave to support community engagement
  • Staff perks with Mears Rewards - discounts on various services
  • Family-friendly policies
  • Uniform Provided (Mears T-shirt, Jumper)

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