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Customer Service Advisor
1 week ago
Customer Service Advisor
5 Month Contract (Until end of November)
Monday to Friday 37.5 Hours
Milton Keynes Hybrid after training
£25,300
- Appointment booking for engineers by phone and email
- Taking calls from Engineers
- Liaising with customers and engineers to proactively arrange assistance and deal with any concerns
- Provide internal customer support to the Engineers by phone and email
- Managing and filling Engineer schedules
- Collaboration with Engineers to meet Business needs
Customer Service Advisor Key Personal Attributes required for the role are:
- Customer focused; can identify and respond to customer requirements
- Ability to prioritise own workload and be accountable for their own workload
- Flexible, willing and able to cope with change with the ability to work under pressure
- Positive and enthusiastic with a can do attitude
- Good level of written and spoken English
- Good level of Microsoft office 365, specially around MS teams and Excel
- Able to navigate a variety of systems to complete daily tasks
Benefits
- Monday to Friday
- Weekly pay and Holiday pay
- Hybrid working
Role advertised: 22nd May 2024
If you are interested in this role, please apply today because we d love to hear from you WE WOULD PREFER YOUR CV IN WORD FORMATAscendant Recruitment is one of Milton Keynes and Northampton s leading recruitment companies, with PA/Administration, Customer Service, Human Resources, Finance, IT, sales & marketing and digital marketing divisions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current vacancies please visit (url removed)
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