Head of Service

1 week ago


Telford, Telford and Wrekin, United Kingdom Prince4jobs Full time £30,000
Service & Install Co-Ordinator
Permanent
Monday to Friday

We are working with a well-established business in Telford to recruit for a Service Co-ordinator on a permanent basis.

The Service Co-ordinator will be responsible for the effective delivery of first-class customer service and continuous development to the revenues to the business.

To effectively allocate and plan the company's field engineering resources, communicating in good time and to the agreed standards.

Ensure all associated administration (quotations, billing, customer & purchase orders, warranty issues, maintenance & master data etc.) Effectively plan to deliver budget/KPI level performance monthly, ensuring sufficient work is generated/available to avoid shortfalls to plan.

Ensure the vehicle fleet is kept in good condition, serviced and maintained in accordance with manufacturers recommendations/statutory requirements at all times.

Organise appropriate documentation, PPE, work equipment, accommodation and travel arrangements for field engineering staff.

Contributing towards the creation of a healthy, conducive working environment for our field engineering team optimising retention and future candidate attraction, where necessary assisting the Operations Manager with supplementary recruitment requirements.

Proficient in MS Office applications
SAP or similar CRM system experience is essential.
Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. Prince Personnel are an employment agency working on behalf of our client. Whether you're seeking a new permanent position, temporary assignment or contract you'll find us easy to deal with. Prince Personnel specialise in commercial, accounts and finance and technical recruitment. With the best jobs around we are an independent agency working hard for you.
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