Families & Welfare Lead Admin

7 days ago


Swindon, Swindon, United Kingdom Serco Plc Full time
Families and Welfare Lead Admin
UK Defence Academy, Swindon, SN6 8LA
Full time, Permanent (37 hours a week)
£23,837.00 per annum plus benefits

Working Hours:
Monday - Thursday , Friday

Serco is contracted to provide Total Facilities Management to the Defence Academy of the UK (DA).

This prestigious establishment is responsible for post-graduate education and most of the command, staff, leadership, Defence management, acquisition, and technology training for members of the UK Armed Forces and MOD Civil Servants.

Serco supports the DA as the MOD's primary link with UK universities and international military educational institutions.

Serco have an exciting new role as a Family and Welfare Lead Admin. This role will be located in a Community Centre working closely with Military families and their children.

You'll provide effective Administrative and Secretarial support to the Families and Welfare Office for Shrivenham Station, ensuring a high standard of administrative support across the Service Families welfare support area.


Key Accountabilities:


Carry out reception duties and act as a focal point for all visitors to the Families and Welfare Office and Jubilee Centre, dealing with enquiries and questions as necessary.

Provide Administrative and Secretarial support for the Station Welfare Officer and the Welfare Warrant Officer.
Carry out monthly checks to include First Aid, Health and Safety and Fire.

To act as Secretary for Shrivenham Station Welfare meetings and other meetings as required, including the drafting of calling notices and agendas, along with the drafting of minutes and their subsequent distribution - following approval.

To ensure that adequate stationery levels are maintained for the department and are re-ordered as required.

What you'll need to do the role:
Team worker
Ability to work unsupervised
Previous admin experience in beneficial


The Defence Academy sits within a beautiful and secure site which hosts 2 lakes and is surrounded by acres of scenic woodland.

The Academy trains the future commanders and staff officers of all three UK Armed Services and those from many countries around the world.


Other benefits of working on this site include:
Free, secure onsite parking.
Opportunity to join many sports and activity clubs (heavily subsidised subscription costs).
Fully equipped riding stables, with the opportunity for lessons.
Other sporting facilities include tennis courts, Astro-turf football pitches and much more.

What we offer:

25 days annual leave plus bank holidays and the chance to purchase additional days.
Serco discounts which include cinema, entertainment and online shopping discounts, discounts on mobile phone plans and leisure centre memberships.

We are constantly challenging ourselves and each other to deliver brilliantly, and you will too, working in a company passionate about diversity and inclusion.

A wealth of career development training to suit your future aspirations.

These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.


To discover more about our careers in Defence, meet our team, and to find out more about what we offer, please follow this Link.

We're also a signatory of the UK Governments Women in Defence Charter, to find out more please click here.

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