Insurance Account Handler

2 weeks ago

Norwich, Norfolk, United Kingdom Ardonagh Full time

The Vacancy

Insurance Account Handler:

  • Norwich
  • ARD956514


Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an New Business Account Handler within our friendly team based in Norwich.


Joining us as an Insurance Account Handler means you'll have the benefit of working Monday to Friday (no weekends here) earn a basic salary relative to your experience as well as a bonus structure.

You'll also be rewarded with all the great benefits of working with the UKs largest independent Insurance Brokers. More on that below.

We are open to hearing from people from all different backgrounds, so speak to us about our hybrid and flexible ways of working for our Account Handlers, if the 9-5 life isn't for you.


So, what does the role of an Insurance Account Handler here involve?


Every day you will be the first point of contact for new business customers, building strong relationships, and helping them source the right cover.

This role is perfect for you if you love customer service or sales as relationship-building with our clients will be the key to your success.


What are we looking for in our Account Handlers?
Some experience of the Insurance Industry is essential for this role, the rest is all about you as a person:

  • Most important is your ability to bring your best self to work every day to give our clients the best possible experience.
  • Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit
  • Have a willingness to learn and be curious. Incidentally, we offer tons of opportunity to gain qualifications that will enhance your career in this growing industry
  • Confidence to work with clients both on the phone and face to face, so some experience in customer service is important too.
  • Be able to identify gaps in cover and provide solutions
  • Work well with your team, have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way. It never gets boring here.
  • Demonstrate honesty and integrity, not only is this essential within a financially regulated organisation, but it's also just the right way to be


In return you will be welcomed and supported by our Ardonagh family and be joining an organisation that cares about you as a person and your wellbeing.


Some of the other benefits are:

  • Holiday entitlement of 26 days plus bank holidays
  • Opportunity to progress your career across the entire Ardonagh family
  • Gain CII or ACII qualifications to boost your knowledge and career prospects
  • Pensions scheme for when you feel it's time to retire
  • 24hour support for physical and mental wellbeing
  • 1 days paid volunteering day to give back to our communities
  • The Spotlight Awards, where we shine a light on the brightest talent across our group


Towergate, within Ardonagh Advisory is part of the Ardonagh Group which spans the breadth of the insurance sector and is powered by more than 9000 employees.

The diversity of brands and breadth of products and solutions for our customers brings huge opportunity.

We are an equal opportunities employer who are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

Why not check us out on LinkedIn to find out what life's really like at Ardonagh.

The Company


With 80 local offices, over 2000 team members and over 100,000 clients, Towergate Insurance Brokers has the largest footprint and biggest salesforce in the UK.

We're community brokers and risk experts backed by the scale and spirit of the UK's largest independent broker.

We've got big ambitions for the future - join us for the journey and make your mark on the local community.

#TIB

Salary:
Up to £27,000.00 per year

Benefits:

  • Company pension
  • Flexitime
  • Life insurance

Schedule:

  • Flexitime
  • Monday to Friday

Supplemental pay types:

  • Bonus scheme

Work Location:
Hybrid remote in Norwich

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