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Marine Account Handler

4 months ago


Norwich, Norfolk, United Kingdom Guy Carpenter Full time

Join Guy Carpenter, a Reinsurance specialist, supporting our varied Client base.

An opportunity has arisen as a Marine Account Handler within our Norwich based Facultative Marine team. This role focusses on providing support to the Brokers throughout the life cycle of our Clients policy.

While we would love to see applications from candidates looking to utilise their Marine Insurance experience, we are also welcoming candidates with other Insurance Account Handling experience.

All candidates must be able to demonstrate strong prioritisation and organisational skills, and while we can train you in the role requirements, we will want to know why this sector is of interest to you

There will be an expectation to go to the London office once per week.

What can you expect?

  • Join a friendly team of professionals where you will receive training and gain a wide insight into the world of Reinsurance
  • Feel true job satisfaction in a technical function, playing a crucial part in the servicing of Client's Marine Policies
  • An opportunity to cement your career by means of financially funded professional qualifications, such as CII
  • Being led by approachable, friendly and professional leaders where your progression and career development goals will be encouraged

What you will be rewarded with?

  • We offer and embrace a hybrid working model that nurtures a collaborative working environment in the office 3 days per week allowing 2 days per week to be spent working on a remote basis
  • Competitive Benefits Package including: 27 days annual leave, up to 4 days flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more
  • Generous Family Leave including: 6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave plus shared parental leave options. To help ease the transition when you return to work you will be able to work 8 weeks at 80% of your normal work pattern and receive 100% of your normal salary

We will rely on you to:

  • Support the Senior Brokers by coordinating placement activities and delivering proactive, valued support where required.
  • Handle Client requests for information (reinsurer, financial reports, industry issues, etc.)
  • Liaise with Reinsurers in response to queries or requests, in conjunction with Brokers.
  • Initiate the contract drafting process, updates, and production of final contract documentation.
  • Work with the service team and build an understanding of accounting, claims and facultative administration.
  • Update marketing sheets for the broking team whilst also producing data, statistics, and information packs.
  • Participate in team, Client, and Reinsurer meetings.

What you need to have:

  • Experience within an Insurance Account Hander or similar role.
  • Experience within a professional services background.
  • Strong organisational skills with an ability to work under pressure.
  • Ability to prioritise workload effectively.
  • Strong communicator with an ability to build relationships with stakeholders and present information.
  • PC Literate, including Word, Excel (Intermediate) & PowerPoint.

What makes you stand out:

Please note that these are beneficial skills but are not essential

  • Experience in Insurance and specifically Marine
  • Open Twins and/or Whitespace
  • MRC Slip Drafting

About Guy Carpenter

Guy Carpenter & Company, LLC is a leading global risk and reinsurance specialist with more than 3,100 professionals in over 60 offices around the world. Guy Carpenter delivers a powerful combination of broking expertise, trusted strategic advisory services and industry-leading analytics to help Clients adapt to emerging opportunities and achieve profitable growth. Guy Carpenter is a business of Marsh McLennan (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people. The company's 85,000 colleagues advise Clients in over 130 countries. With annualized revenue of over $20 billion, Marsh McLennan helps Clients navigate an increasingly dynamic and complex environment through four market-leading companies including Marsh, Mercer and Oliver Wyman. For more information, visit and follow Guy Carpenter on LinkedIn and Twitter @GuyCarpenter

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin colour, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local based teams will identify at least one "anchor day" per week on which their full team will be together in person. office or working onsite with Clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

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