Faculty Education Assistant

1 week ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Newcastle University Full time
We are a world class research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success.

What's in it for you? Newcastle University is a great place to work, with excellent benefits.

We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to support you.

Newcastle is an inclusive global University community where everyone is treated with dignity and respect.

As a University of Sanctuary, we aim to provide a welcoming place of safety for all, offering opportunities to people fleeing violence and persecution.


Salary:
£21,197 with progression to £22,662 per annum

Closing Date: 20 January 2023

The Role


We are seeking a highly motivated and organised Education Assistant to join the SAgE Faculty Professional Services team based in the SAgE Faculty Office.

We are looking for someone who will provide high level support to the Dean of Education and their associates.

You will contribute to the successful delivery of an excellent student and colleague experience through learning and teaching activities and quality assurance processes for which the team is responsible.


This role will also support the education function, working collegiately with the wider Professional Services teams in the Faculty together with internal stakeholders to provide a comprehensive administrative support and ensure the continuous smooth running of the faculty's taught programmes.


We are looking for an individual who is a confident communicator and who has great interpersonal skills, with the ability to quickly build positive working relationships with colleagues and stakeholders at all levels of seniority.

It is essential that you possess excellent organisational skills and work in a timely and planned way, have a keen eye for detail and look to identify and implement improvements wherever possible.

Working with a variety of stakeholders, you will complete a range of administration tasks, demonstrating initiative, efficiency, attention to detail and a willingness to be flexible to support the wider team.


We are focused on recruiting an engaging individual who has a positive 'can do' attitude and takes pride in their work while having a willingness to learn and develop in the role.


You should have Maths and English at GCSE Level 4 or equivalent and have relevant work experience (paid or voluntary) in an administrative or customer service setting.


We are committed to building and maintaining a fair and inclusive working environment and we would be happy to discuss arrangements for flexible and/or blended working.

The appointment is available immediately, is open-ended, and is offered on a full-time basis (37 hours per week).

Key Accountabilities
To provide personal support to the Dean and the Associate Deans within Education, prioritising complex diary management using judgement, where necessary, to prioritise work schedules, liaising with all relative parties in an efficient and effective way
To act as secretary to various committees by creating agendas, taking minutes, and following up to ensure actions are completed by the agreed date
To arrange travel and accommodation for the Dean/Associate Deans as necessary. To purchase goods and services which may include acting as an expert buyer on the University's Purchasing system (P2P)
Organise a series of regular meetings as well as ad hoc meetings including logístical arrangements such as room bookings, agenda preparation and circulation, minute taking and monitoring progress of actions
Proactively supporting the education related quality assurance activities of the unit and acting as a first point of contact for enquiries which may be from students and colleagues, referring onwards where appropriate
To contribute to the effective and efficient running of unit's activities through a team approach, aiding colleagues as appropriate
To work as part of a wider team and to undertake other duties within the scope and general nature of the grade which may be required

The Person

Knowledge, Skills and Experience Ability to manage time effectively Effective planning and organisational skills with ability to solve problems Good IT skills with the experience of Microsoft suite of programmes Flexible attitude to work demands and customers with a commitment to excellent customer service Ability to work under own initiative and as part of a team An excellent communicator, both verbally and in writing with the ability to tailor messages to the appropriate audiences Takes responsibility for meeting own targets

Attributes and Behaviour A positive, proactive, and professional customer-focused attitude Good communication skills Works in a planned and structured way Uses own and others time eff

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