Education Assistant

2 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Newcastle University Full time

The Role

We have an exciting opportunity to join a highly motivated team in the School's Professional Services. As a member of the Education Team, you will deliver comprehensive administrative support and outstanding customer service, fostering excellent working relationships with colleagues and students.

The successful candidate will thrive in a dynamic, diverse, and challenging environment. We're looking for someone who is proactive, a confident team player, with stellar communication skills and the ability to handle a wide range of tasks. A keen attention to detail is a must, alongside strong planning and organizational skills.

Working within the Education Team, you'll play a key role in ensuring an exceptional student and colleague experience. Your duties will involve providing administrative support for the school's programs, supporting students, academic staff, and education committees.

This position focuses on offering comprehensive support to the Education team and collaborating closely with key colleagues across various projects and processes.

The School of Natural & Environmental Sciences leads in research and training with global impact. Our groundbreaking research has resulted in significant discoveries and innovations, contributing to various fields.

We are dedicated to fostering a fair and inclusive work environment, open to discussing flexible working arrangements.

To apply, please complete an online application form and attach your CV and cover letter. In your cover letter, highlight how your experience aligns with the role's requirements as stated in the job description.

  • Guide and support students and academic colleagues efficiently
  • Update student data and educational documentation
  • Assist in organizing school events and meetings
  • Act as secretary in designated meetings and committees

The Person

  • Effective time management
  • Strong planning and problem-solving skills
  • Flexible and customer-oriented attitude
  • Excellent communication skills
  • Accountability for meeting targets
  • Positive, proactive, and professional demeanor
  • Works in a structured and planned manner
  • Shares workload and maintains flexibility
  • Aptitude for utilizing software tools

Qualifications

  • GCSE Level 4 in Maths and English or equivalent
  • Relevant work experience in administration or customer service

Newcastle University is committed to diversity and inclusion, actively welcoming colleagues from all backgrounds. We value the contributions of our diverse team and strive to create an inclusive workplace.

At Newcastle University, we are passionate about gender equality and tackling race inequality. We offer equal opportunities for all applicants, including those with disabilities.

As part of the Euraxess initiative, we support researchers across Europe.

We offer a range of benefits including a cycle-to-work scheme, shopping discounts, a competitive pension scheme, health initiatives, events, generous leave, discounted travel, and a Christmas shutdown.


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