Senior Manager, Regulatory Writing

2 weeks ago

Burgess Hill, West Sussex, United Kingdom American Express Full time
You Lead the Way. We've Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways.

When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other.

Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success.

Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day.

And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

The International Card & Risk Services Technology (ICRST) EMEA team has a mission to power and protect the International Card Services business.

Our team provides 4 functions to achieve this mission – Regional Services, Product Management, Engineering and C ross-Platform Delivery.

This role sits within the Product Management function, helping to deepen collaboration between the ICS Business and Technology by integrating journey planning and execution to bring together International Card Services (ICS) & Technology roadmaps for efficient execution.

The role will also work closely with the ICRST Engineering team to deliver engineering opportunities that drive high value for EMEA local markets.

How will you make an impact in this role?

As this is new role in a new team, to succeed as a Digital Product Manager, you will need to lead with confidence and be comfortable with ambiguity.

You will help set the team strategy both defining and executing on long-term value for the ICS business.

You will play a key role in shaping ICS product roadmaps in Lending and other key investment areas; from crafting the roadmap through to the launch of features and ongoing iterations with the ICRST EMEA Engineering team.

We're hiring creative problem-solvers to help us raise the bar in payments and financial services.

We believe in inclusion & diversity and the power of relationship and collaboration to deliver the best experiences for our global customers.


Responsibilities:
Collaborate with marketing, design, engineering, and other product colleagues to create an outcome-oriented product roadmap
Build strong relationships with various market teams and P&L (Profit & Loss) owners to understand their needs and challenges
Develop a robust understanding of the ICS Line of Business with a key focus on Lending, as well as keeping up to date on the competitive landscape
Embrace data and insights to build compelling stories and persuade/influence other teams and your leadership to gain buy in to the strategy & roadmap
Move products from new ideas to proof of concept and on to full featured scalable technology enabled solutions
Manage a roadmap/backlog that brings others with you – evangelising the targeted outcomes and ideas to deliver upon those outcomes
Coaching and developing the skills of digital product managers and owners
Minimum Qualifications

Demonstrated understanding of the techniques and methods of modern product discovery and product delivery
Direct experience in Financial Digital Product Management through the whole lifecycle of a product – ideation to monitoring customer product usage
Preferred Qualifications

~ Deep understanding of Agile methodology

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life.

Benefits include:
Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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