Marketing & Commercial Coordinator

2 weeks ago


Wakefield, Wakefield, United Kingdom Compliance365 Full time

Description

  • To support the New Business Sales and Service Delivery Teams in the drafting, issuing and coordination of signatories for new customer and customer renewal contracts.
  • To identify appropriate tenders for both the Energy & Cloud business units along with completing and submitting any required documentation.

Daily Activities

  • Identify Tenders suitable for both the Energy & Cloud business units and circulate for bid confirmation.
  • Complete Tenders in line with customer specification and submit by required deadlines.
  • In line with the agreed company fee structure, complete customer contract renewals proposals and issue through the company sign off process.
  • Upon confirmation to proceed following a contract renewal proposal, draft required contract documentation and issue through the company sign off process
  • Support the New Business Sales team in winning new customers and growing the customer base.
  • Following confirmation a new customer is going to proceed, ensure a contract is drafted and issued for sign off inline with the company sign off process.
  • Ensure all new customer and renewal contracts have a purchase order ahead of proceeding and store on SharePoint.
  • Ensure all new contracts and customer information is issued to the Commercial Manager to update the contract book.
  • Ensure all existing customer and new customer contract information is stored on SharePoint in line with the ISO19650 process.
  • Create and circulate the sales forecast report on a weekly basis.
  • Monitor the website chatbot making sure all query's are responded to in a timely manner.
  • Complete ad hoc marketing tasks as required, e.g. creating brochures, marketing matrix, competitor analysis, event material, customer profiles, website maintenance, monthly SEO reports etc.

Targets and Key Performance Indicators

  • Identify all relevant tenders and circulate in a timely manner.
  • Ensure all tenders are submitted inline with customer submission deadlines.
  • Ensure no website chatbot enquiries are missed
  • Ensure CRM is kept up to date, prompting other sales team members as necessary.
  • Ensure all new instructed deals are brought to a conclusion through the raising of a purchase order and issue of a contract.
  • Ensure all instructed contract renewals are brought to a conclusion through the raising of a purchase order and issue of a contract.
  • To provide excellent customer service to all end users.
  • Ensure all marketing material/eshots/social media posts is created in line with company branding guidelines.
  • Submit monthly commission calculations to Director of Sales & Marketing to review and sign off.

Expected Behaviour

  • Time and Attendance in accordance with company policy when in office.
  • Smart and presentable appearance at all times.
  • Suggest improved ways of working.
  • Professional Manner.
  • Professional Telephone Manner.
  • Work in accordance with company Policies & Procedures in accordance with the Company Handbook.

Salary:
Up to £21,750.00 per year

Schedule:

  • Monday to Friday
  • No weekends

Experience:

  • Digital marketing: 1 year (preferred)
  • Marketing: 1 year (preferred)

Ability to Commute:

  • Wakefield (required)

Work Location:
In person
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