Administrator Lead

1 week ago


Swindon, Swindon, United Kingdom Serco Plc Full time
UK Defence Academy
Shrivenham, SN6 8LA
Full Time, Permanent (37 hours per week)
£23,030 per annum plus benefits


Serco have an exciting opportunity for an experienced Administrator to join our team based at the Defence Academy in Shrivenham, Swindon.

Serco at the Defence Academy provides Facilities Management across all aspects of the site including Estates, Logistics, various Supporting Services, together with Cleaning, Catering and Waste Management.


Main Accountabilities:

Taking a pro-active role within the department and be invovled with course programmes
Processing Course Members/arrival/journey through the course/departure from Shrivenham Station, ensuring associated registers are accurately maintained
Course Administration support to Directing Staff within the department
Maintenance of course communication and documents
Communication with internal and external stakeholders
Processing the on and off boarding for Course Members
Updating Course Member career profile with competencies at course completion
Cross skilling to support across the wider team and department
Mentoring and coaching of new starters
Management of Work Instructions

What you'll need to do the role:
GCSE's (A-C) or equivalent in English and Maths
Must have administration experience
Problem solving skills are a must in this role
Excellent customer service skills
PC literate, with a good level of experience in MS Office including Outlook, Word, Excel
You will have to gain enhanced clearance within the first 3 months of employment. Serco will arrange this on your behalf.


The Defence Academy sits within a beautiful and secure site which hosts 2 lakes and is surrounded by acres of scenic woodland.

The Academy trains the future commanders and staff officers of all three UK Armed Services and those from many countries around the world.


Other benefits of working on this site include:
Free, secure onsite parking.
Opportunity to join many sports and activity clubs (heavily subsidised subscription costs)
Gym membership, the site boasting 2 fully equipped gymnasiums
Site also has a heated outdoor swimming pool (open May-Sep)
18-hole golf course (annual membership circa £375)
Fully equipped riding stables, with the opportunity for lessons
Other sporting facilities include tennis courts, Astro-turf football pitches and much more

What we offer:

25 days annual leave plus bank holidays and the chance to purchase additional days.
Serco discounts which include cinema, entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships
We are constantly challenging ourselves and each other to deliver brilliantly, and you will too, working in a company passionate about diversity and inclusion
A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco


To discover more about our careers in Defence, meet our team, and to find out more about what we offer, please follow this Link.

We're also a signatory of the UK Governments Women in Defence Charter, to find out more please click here.

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