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Innovation Customer
3 months ago
We have an exciting opportunity for a dynamic individual with outstanding communication and stakeholder engagement skills to join our Innovation team in Salford as a Customer & Stakeholder Programme Lead.
Our Role
As the Customer & Stakeholder Programme Lead, you will collaborate with internal and external partners to create and implement innovative projects within ENWL's innovation portfolio.
You will oversee the customer innovation strategy by working closely with the customer team to define and ensure the delivery of customer-focused projects that align with the ENWL Innovation Strategy.
The Programme Lead will play a vital role in supporting other team members with customer-related aspects of their projects and will act as the liaison with communication and stakeholder engagement teams to drive innovation.
What We're Looking For
- Experience working in a customer-related role within the electricity industry (desirable)
- Experience in project management and project scoping (desirable)
- Experience in project risk management
- Understanding of electricity distribution networks and their impact on customers
- Strong analytical skills with the ability to present data effectively
- Ability to influence internal and external parties confidently
- Knowledge of the RIIO regulatory framework related to innovation
What We're Offering
Joining our passionate and welcoming team, you will receive a competitive salary and benefits package. Our rewards include an annual bonus scheme, increasing annual leave, private healthcare, discounts on known brands, a contributory pension scheme, and opportunities for professional development.
As a key player in the North West's energy network, we are on a mission to lead the way towards decarbonization and renewable energy growth. Together, we can make a difference and transform our communities.
If you need assistance with your application or require any adjustments, please reach out to our Recruitment team.
Any job offer is subject to satisfactory pre-employment checks, including references, a DBS check, and a Drug & Alcohol test.
Please note that we reserve the right to close this position early.
We do not accept unsolicited CVs from agencies. Any received will be considered the property of the candidate, and no fees will be payable.
